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iphone 5 can not send out sms

my iphone 5 using ios 6 can not send out sms, i updated to ios 6.0.1 still having the same problem

the phone can receive sms

iPhone 5, iOS 6

Posted on Nov 3, 2012 2:47 AM

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8 replies

Nov 3, 2012 8:20 PM in response to Howpg

What you have to do is a clean restore inside of iTunes. A backup is required just so your iPhone isn't erased.


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414


iOS: How to back up

http://support.apple.com/kb/HT1766


If the problem still happens, you need to setup your iPhone as a new device.


iOS: How to back up your data and set up as a new device

http://support.apple.com/kb/HT4137


One of these will solve your issue.

Nov 3, 2012 9:41 PM in response to Howpg

Howpg wrote:


done all the things as you proposed , still can not send sms, but it can send sms on other iphone5, therefore not the provider/carrier problems


If the problem was the iPhone hardware, you'd have no service at all or something similar. There isn't an "SMS Chip" inside the iPhone that is only half working. There is a software problem. And the steps above should have solved that software problem. If you still have a problem, I recommend giving Apple Support a call to troubleshoot why this still isn't working and then to make sure all the right steps were done.

iphone 5 can not send out sms

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