Forgotten iCloud lock Pin code on MacBook Pro !

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Level 1

1 points

Forgotten iCloud lock Pin code on MacBook Pro !

Hi, everybody !

So let's start by the beginning, I got my first MacBook Pro there is 7months ! And during the Holidays I got a new iPod touch 4th Gen. I have ever wanted to try iCloud ! So, I tried to lock my Mac with the iPod touch and it didn't lock ! And 2months passed since. One day I looked arround my iCloud settings on my Mac and I saw that the "Localize my Mac" option was disabled ! So i enabled it and automatically the MacBook shutted down and locked itself !
After that I understood that the request I sent from my iPod was online and was waiting until the "Localize my Mac" fonction get activated on the Mac ! But i don't remember the password I used !
I have all things that can prove that I am its owner ! Even the Mail i got when it was locked ! So I live in Africa, in Sénégal ! I brought to the Apple Prenium reseller, and they told me they can do nothing for me ! They told me that the only solution for me, was pull out, the HDD and plug into another Mac then reinstall it ! But I refused because I have seen on the web that the 2011 MacBook Pro have been equiped with a chip on the motherboard that contain the password.

So I told myself that even if they reinstall my HDD, it will still ask for a Password cause this one is located on the chip but not on the hard drive !

So please tell me what to do ! I am LOST ! Just want to cry cause I learn with my Mac.

Please answer me:If they reinstall my Mac, will it work ? even with the chip on the motherboard ! Any Help would be REALLY REALLY appreciated ! I can't take a plane for the USA only for this !

MacBook Pro, Mac OS X (10.7.3), 2,3GHz/i5/4GB RAM/Intel HD Graphics

Posted on Nov 3, 2012 11:34 AM

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Answer 1

Chris CA

Level 10

82,513 points

Nov 3, 2012 12:45 PM in response to Djipsy5

It is the regular password you use to log into your Mac.

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Answer 2

Djipsy5 Author

Level 1

1 points

Nov 3, 2012 4:15 PM in response to Chris CA

My account password is ! But the lock code is a 4-digits ! 😟

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Answer 3

Chris CA

Level 10

82,513 points

Nov 3, 2012 4:24 PM in response to Djipsy5

See this -> http://support.apple.com/kb/TS4006

"Only Apple retail stores or Apple Authorized Service Providers can unlock computers protected by a firmware password, such as passwords set with Find My Mac.

If you cannot remember the firmware password for your computer, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, make areservation at the Genius Bar (only available in some countries)."

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Answer 4

Djipsy5 Author

Level 1

1 points

Nov 4, 2012 1:28 AM in response to Chris CA

Ok i agree ! But here in Senegal iStory is the official Apple Authorized reseller ! They even have a Store like Apple's ones ! The genius that is there is called Alexis and has been trained by Apple then sent to the Senegal !

When i get there they told that they are going to erase my hard drive and reinstall it in another mac!

However i think that the firmware passcode is stored in a chip on the motherboard but not on the hard drive! So i am afraid it won't work ! So i want someone to make sure this tip is going to work even with the chip on the motherboard !

Thank for answering to that !

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Answer 5

Chris CA

Level 10

82,513 points

Nov 4, 2012 8:02 AM in response to Djipsy5

"However i think that the firmware passcode is stored in a chip on the motherboard but not on the hard drive! So i am afraid it won't work ! "

Correct. Erasing the drive will do nothing.

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Answer 6

Djipsy5 Author

Level 1

1 points

Nov 4, 2012 8:10 AM in response to Chris CA

Ok so think I'll have to send it to my sister in France ! By the way if my Magsafe have a problem will they repair it for free ! Cause the cable is fine but the green lead don't turn on despite the Mac keeps charging ?

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