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Nov 3, 2012 1:18 PM in response to BeverlyLouiseby AnaMusic,Make sure Siri is on...
Settings > General > Siri > Siri On.
http://support.apple.com/kb/HT4992
If no joy... Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.