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User profile for user: akeim
akeim Author
User level: Level 1
10 points

My iPhone 5 battery

My iPhone 5 shuts off when it reaches 5%. It never used to do that before. Any suggestions?

iPhone 5, iOS 6

Posted on Nov 3, 2012 9:39 PM

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1 reply
User profile for user: Sami F.
Sami F.
User level: Level 1
5 points

Nov 3, 2012 9:44 PM in response to akeim

What I recommend is a clean restore using iTunes. A backup is required just so your iPhone isn't erased.


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414


iOS: How to back up

http://support.apple.com/kb/HT1766


If the problem still happens, you need to setup your iPhone as a new device.


iOS: How to back up your data and set up as a new device

http://support.apple.com/kb/HT4137


One of these don't solve your issue, you may need to get service from Apple.

Reply

My iPhone 5 battery

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