1 Reply Latest reply: Nov 5, 2012 11:00 AM by planb77
uthpalaw Level 1 Level 1

im trying to sync my ipod, but it's giving me an error message.

" ipod cannot be synced. The required file cannot be found."

ipod software version is 1.1.3

itune version

operating system windows7 service pack 1



And when i connect my ipod to pc using usb cable windows giving me an error messge 'Scan & fix (recommended) ' .  I click on it to solve the problem but whenever i connect it, it's giving me the same error.


and even i can't restore the ipod,

" The ipod cannot be restored. An unknown error occured (1437) "


i'm trying to solve this issue for days, but still unlucky. Please help me..

iPod nano, Windows 7, itune version -