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can't sync

605 Views 1 Reply Latest reply: Nov 5, 2012 11:00 AM by planb77 RSS
uthpalaw Calculating status...
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Nov 4, 2012 12:48 AM

im trying to sync my ipod, but it's giving me an error message.

" ipod cannot be synced. The required file cannot be found."

ipod software version is 1.1.3

itune version 10.7.0.21

operating system windows7 service pack 1

 

 

And when i connect my ipod to pc using usb cable windows giving me an error messge 'Scan & fix (recommended) ' .  I click on it to solve the problem but whenever i connect it, it's giving me the same error.

 

and even i can't restore the ipod,

" The ipod cannot be restored. An unknown error occured (1437) "

 

i'm trying to solve this issue for days, but still unlucky. Please help me..

iPod nano, Windows 7, itune version - 10.7.0.21

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