I can't figure out why Mail keeps taking my mail account offline.
It was so persistent, i changed from DSL to a Fiber providor, thinking it was DSL.
Lo and behold, it still happens.
Can anyone give me some things to try?
I click on "take offline" then "Take online" and try it over and over.
i cannot send mesages.
why does it show my account offline?
imac 21, Mac OS X (10.5.6), 4 GB RAM
Thanks, Sanjampet, but i certainly did that first. Reading other posts, someone suggested repairing Permissions so I tried that using Disk Utility.
That worked, for like 15 minutes. then it stopped working, and i had to leave (I was doing this repair on my Mother-in-law's computer, she's 82, and LOVES her email.)
So, now she is very frustrated and sad, and I feel like a let her down.
Someone else suggested deleting the account and recreating it. She will lose her hundreds of emails (most of which are jokes) and that is a step she will not take.
I have never had this problem on a Mac. We both have Mac OS X , but she has 10.5.6 and I have 10.6.8
Looking for more help, please.
I think it is fixed, by updating to Snow Leopard (she was on Leopard)
It has been all of NOV, DEC and JAN and my dear Mother in law still cannot send messages. We changed providers from AT&T to LUSFIBEr, thinking AT&T was bad, and the same problem exists. The Mac Mail Client simply won't send messages. I sure wish Someone could help me.
Someone suggsted port 25 problems. I went to the websites that check and they can see port 25 so it is not that. So sad.
First go to mail preferences, and make sure that the outgoing mail server (SMTP) is not set to none, and is set to your provider's server.
Not familiar with thid ISP att port was 993
why won't mail go online?
