Java version 7 update 9 update was installed, Computer Mac version 10.7.5 will not recognise the download. Please advise . Is there another link for a download that will work.

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Level 1

4 points

Java version 7 update 9 update was installed, Computer Mac version 10.7.5 will not recognise the download. Please advise . Is there another link for a download that will work.

I downloaded the Java update version 7 update 9 as advised by computer - but the computer does not recognize the download - as instructed I pressed Command R and also tried Command Q

I downloaded the update twice - still the computer does not recognise the download.

In my serarch on the web there seems to be issues in this download.

I think there is an new patch , Not sure where to find this that is relevant to my computer.

Be grateful if someone could send me a link and instructions on the relevant choice for my computer.

Also Do I need to uninstall old Java downloads. if yes Please advisee how I should do this.

Be grateful if you could send me a link that will allow the updated Java to be recogized by my computer Mac Version 10.7.5

thank you

Sue

Acrobat Connectnow-OTHER, Mac OS X (10.7.2), Processer 2.7 GHz Intel Core i5

Posted on Nov 4, 2012 11:14 PM

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Answer 1

Nov 5, 2012 3:39 AM in response to Susiewong

You might see if these help you:

http://java-for-lion.en.softonic.com/mac

http://www.macupdate.com/app/mac/39490/apple-java

Hope this helps 🙂

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Answer 2

Klaus1

Level 9

52,749 points

Nov 5, 2012 6:33 AM in response to Susiewong

Since August 2012 updates for Java (and especially Java Runtime Environment, which is what you actually need) must now be downloaded direct from Oracle:

http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1637588.h tml

Further information here:

http://www.oracle.com/us/corporate/press/1735645

and their FAQ’s:

http://docs.oracle.com/javase/7/docs/technotes/guides/jweb/mac-faq.html

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Answer 3

Susiewong Author

Level 1

4 points

Nov 6, 2012 3:43 AM in response to Susiewong

thanks for your response. Before downloading from the link you gave me . Please advise the difference between this link you provided to download Java and this link.

My needs are to use the RGB photo lab software to upload my photos to be printed.

Oracle's site http://java.com/en/download/index.jsp

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Answer 4

Klaus1

Level 9

52,749 points

Nov 6, 2012 3:47 AM in response to Susiewong

I think those links all lead to the same downloads!

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Answer 5

Susiewong Author

Level 1

4 points

Nov 7, 2012 3:50 AM in response to Klaus1

I have downloaded the latest Java (JRE) and Java is checked enabled as well as JavaScipt and Web plug-ins are enabled.

I thought I would download once again from your link - MacOSX jre7u6 Macosx-x64 dmg.

On opening the package to install was advised that a higher version of the JRE is already installed on the system.

Still unable to open my Labs software as the advice is still to download the latest Java.

Checking the net again found another Java option for Mac Lion - so I downloaded and installed the version OS X2012 -006.

Still no joy, as my photo Lab software keeps givng me the same message that i to open " RGB Digital Direct" I need to download the Java Runtime Environment for Web Start Application.

I then went back into Java Website and it gave an option to detect whether I have the correct Java Software - report came back - Verified Java Version - " Congratulations You have the recommended Java installed ( Version 7 Update 9)"

BE grateful of your expert advice.

Sue

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