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Apple Support Communities - Part 1

1443 Views 18 Replies Latest reply: Nov 8, 2012 4:20 AM by alanfromnewtownards RSS
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alanfromnewtownards Level 5 Level 5 (5,260 points)
Currently Being Moderated
Nov 5, 2012 10:50 AM

Does anyone have an email address for the hosts of this forum.

 

A number of emails over recent weeks have not been responded to?

 

[Part 2, which will be quite revealing, may have to follow!]

 

<Edited by Host>

iPad 2, iOS 5.1.1, 64gb
  • Michael Wasley Level 5 Level 5 (6,810 points)
    Currently Being Moderated
    Nov 5, 2012 11:08 AM (in response to alanfromnewtownards)

    You cannot contact mods by email.

     

    To get their attention you either post here or report a post that gives you cause for concern.

  • romad Level 3 Level 3 (590 points)
    Currently Being Moderated
    Nov 5, 2012 11:13 AM (in response to Michael Wasley)

    Well, it looks like he got their attention!

  • babowa Level 7 Level 7 (22,095 points)
    Currently Being Moderated
    Nov 5, 2012 11:24 AM (in response to alanfromnewtownards)

    A number of emails over recent weeks have not been responded to?

     

     

    Exactly what email address did you use for all of these?

  • Michael Wasley Level 5 Level 5 (6,810 points)
    Currently Being Moderated
    Nov 5, 2012 3:47 PM (in response to alanfromnewtownards)

    I doubt there is anything secret about the email address. It is generally regarded as bad practice to post emails in forums because of the risk of generating spam. Here, as at many other places, mods will remove them if they see them.

     

    Do you have a question to ask about the working of these forums or are you just here to make obtuse threats to Apple? If the former perhaps you would ask it.

  • romad Level 3 Level 3 (590 points)
    Currently Being Moderated
    Nov 5, 2012 3:56 PM (in response to alanfromnewtownards)

    Alan, I'm confused. How did you reach Level 5 without understanding ToU 2.11? 

  • etresoft Level 7 Level 7 (23,905 points)
    Currently Being Moderated
    Nov 5, 2012 3:57 PM (in response to alanfromnewtownards)

    alanfromnewtownards wrote:

     

    What is so secretive about your email address?

    What is so secretive about whatever it is you are not talking about? Spit it out already! My interest is fading fast...

  • Niel Level 10 Level 10 (234,740 points)
    Currently Being Moderated
    Nov 5, 2012 4:04 PM (in response to alanfromnewtownards)

    The hosts would have too much mail to deal with if a large percentage of the participants here had a working reply address for them, and don't want it getting spammed. The one they give out on those sorts of notices, which isn't the same as the one you posted, automatically deletes all incoming mail.

     

    (71314)

  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Nov 6, 2012 8:25 AM (in response to alanfromnewtownards)

    "Strange that all these emanating from the community hosts have exactly the same email address and that my earlier replies to these were responded to!"

     

    Which would be a good reason why they would not want them posted in the forum. And if you already had an email address, and the hosts were no longer responding, that should tell you a lot. So what was the point of asking for another email address? You wanted to be ignored in two places?

     

    Message was edited by: deggie

  • thomas_r. Level 7 Level 7 (26,960 points)
    Currently Being Moderated
    Nov 6, 2012 9:38 AM (in response to alanfromnewtownards)

    Alan, from your tone, you are obviously having a disagreement with the hosts about something, and they have chosen to stop responding to your private e-mails. The hosts will listen to reasonable requests, but beyond that, they are the law. Pushing the issue of a disagreement here is a violation of the terms of use, and will get your posts edited or removed, and if continued, could earn you a temporary (or even permanent) ban. I would strongly advise that you take a few days away from these forums, cool down a bit and then drop the issue when you come back.

  • etresoft Level 7 Level 7 (23,905 points)
    Currently Being Moderated
    Nov 6, 2012 10:06 AM (in response to alanfromnewtownards)

    I think you are putting too much faith into email as a communication medium. I have had some email correspondence with the hosts related to things like conference calls (which haven't happened in a long time) and meetups. Even then email is used as a one-way flow of information. They rarely, if ever, respond. If they do, it takes several days. They are likely swamped with email. Sending them new email is a good way of not getting noticed. If your question can be discussed in public post it here. If you have a private issue, post a note requesting the hosts contact you. They will, but you will have to be patient.

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