7 Replies Latest reply: Apr 21, 2013 5:16 AM by brwnsfan
Marnie C Level 1 Level 1 (0 points)

Last night I accidently "deactivated" or erased my phone using the Find My iPhone app. Since then I have reset and restored my iPhone 4s multiple times and my iMessage and Facetime still say "Waiting for activation" any suggestions?


iPhone 4S, iOS 6.0.1
  • brad805 Level 5 Level 5 (7,310 points)

    Try this, in Settings turn OFF iMessage and FaceTime. Then in Settings > General > Reset > Reset Network Settings. Then in Settings turn Data ON and WiFi ON, log into WiFi Account. Then in Settings turn ON iMessage and FaceTime.

  • Marnie C Level 1 Level 1 (0 points)

    no such luck :/

  • ronkbarger Level 1 Level 1 (0 points)

    I am having the same problem with iMessage and FaceTime. I have an iPhone 4S that had iMessage and Facetime stop functioning. In settings I keep receiving the "waiting for activation" message. I have cycled the device on and off several times and have reset the network settings. No luck in reviving the applications. My iPad is functioning fine however.

  • ronkbarger Level 1 Level 1 (0 points)

    I ultimately did a complete erase and reset of my iPhone 4S. Once restored, iMessage and FaceTime were able to be activated.

  • brwnsfan Level 1 Level 1 (5 points)

    Just did what you suggested on my wifes phone and can't locate the way to turn Data on in Settings. Where is it?

    Nothing that says Data anywhere, not in Settings or in General/

     

    I signed into Wi-Fi and am connected. I then turned on iMessage and facetime, both are waiting for activation 5 minutes later.

     

    Great, did I now screw up her messaging too by trying to fix Facetime?

  • Debbydwr Level 1 Level 1 (0 points)

    can't locate the way to turn Data on in Settings. Where is it?

    Nothing that says Data anywhere, not in Settings or in General/

  • brwnsfan Level 1 Level 1 (5 points)

    Debby,

     

    None of these things worked for us.

     

    We went to the Apple Store and what I suspected needed to be done was correct.

     

    Backup to iCloud.

    Restore to factory settings

    Download and install all of your content from iCloud.

     

    Facetime immediately worked.

     

    The Apple Store employee said he had seen several people with the same problem and this worked for them.  You might backup as much as you can to your computer first, then to iCloud. I mean manually sending things to your computer first, like photos that you've taken with your camera you don't want to lose. Probably unneccessary but we did this first and I felt more comfortable.

     

    iCloud backup and download worked fine but I hadn't done it before so I was a little leary of it.