Previous 1 2 3 Next 529 Replies Latest reply: Apr 25, 2014 5:05 PM by poutchi Branched to a new discussion.
Pieter J. Level 1 (0 points)

I was very excited about the opening of the first public LTE network in Belgium by the carrier Belgacom.

This carrier runs LTE on 1800MHz which is supported by my european iPhone 5.


Apparently Apple blocks access or is not willing to provide a carrier settings update for us to access this LTE network?

iPhone 5, iOS 6.0.1
  • Allan Sampson Level 10 (123,405 points)

    This link includes the supported LTE networks.


  • KiltedTim Level 9 (50,405 points)

    Belgacom is not a supported carrier. Apple isn't blocking anything... talk to your carrier or switch to a supported carrierl


  • Pieter J. Level 1 (0 points)

    Thanks, but I call ********.


    iPhone 5 1800MHz LTE + carrier 1800MHz LTE should be LTE


    Apple is clearly blocking non carrier partners from using LTE.

  • Allan Sampson Level 10 (123,405 points)

    Why on earth would Apple do that pray tell?

  • XofM Level 1 (10 points)

    I also have an iPhone5 and I am also on the Proximus/Belgacom network.


    I don't understand why 4G is not transparent like 3G is.


    I bought my iPhone5 SIM-lock-free in the official Apple Store for 900 euros so it would work with the carrier of my choice.


    So come on Apple, release the carrier-update. If I didn't want 4G I would have stuck with my 4S.


    If this is Apple's policy of treating their clients, in the long run, they will only punish themselves.

  • KiltedTim Level 9 (50,405 points)

    t has nothing to do with Apple 'blocking' anything. You don't know what you're talking about.


    YOU chose to use an unsupported carrier. Work it out with them.

  • XofM Level 1 (10 points)

    I bought a !!!SIM-LOCK-FREE!!! iPhone via the official store. So it should WORK !!


    Apparently you work at Apple because YOU seem to know what you are talking about ;-)

  • Nico_rhns Level 1 (0 points)

    I live in Belgium too. It's a real shame... I don't understand why Apple descides to disable the LTE-chip for certain countries/carriers?

    The iPhone 5 is 100% compatible with Belgacom's new LTE network. Apple just needs to push an update to the OS or carrier settings to enable the hardware/chip inside the phone. (as they did in the latest iOS 6.1 beta for Denmark).


    Belgacom publicly stated they tried to contact Apple for this but got no response.

  • KiltedTim Level 9 (50,405 points)

    Who are you talking to? You responded to the OP, but I have the distinct impression you were trying to respond to me...


    No one here works for Apple.

  • KiltedTim Level 9 (50,405 points)

    Apple did not disable anything for anyone.


    As for:

    Belgacom publicly stated they tried to contact Apple for this but got no response

    Of course they didn't. They are NOT A SUPPORTED CARRIER. They have NO business relationship with Apple. They are not an Apple authorized carrier. Apple does not support the use of the iPhone on their network.


    How many different ways does this need to be said to make it clear?


    If you want a guarantee of full functionality, use a supported carrier.

  • Nico_rhns Level 1 (0 points)

    Oh if Apple doesn't disable LTE, can you explain me why I don't see an LTE toggle on my iPhone 5?


    It's verry clear to me Apple is disabling the LTE functionality on certain carriers.

    If the chip would be enabled I would have no problem connection to the Belgacom LTE network (it's technically compatible, they use the 1800Mhz band).

    And like I said in my previous post, they enabled it for TESLA in Denkmark (a country and carrier I can't find on Apple's LTE page

    Proof: screen-music-more/

  • Gomba Level 1 (0 points)

    Proximus is the only carrier to support lte in Belgium at this time!

    If Proximus statements are true and apple is blocking a compatible lte network just because it is not Mobistar, it would really be the straw that broke the camel's back!!!

    That would be one more argument for the ever growing fandroid base against apple current behavior at locking things down :-(

    I live in Wavre where proximus just launched his brand new lte network. I own an iPhone 5 and iPad 3 and I AM NOT ABLE TO USE LTE/4G !!!???!!!

    What a frustration!! I really hope this is just an error from apple and that they are currently fixing it!



  • KiltedTim Level 9 (50,405 points)

    They did not "enable it for TESLA".


    Your "proof" consists of rumors circulating regarding ureleased beta software, and even if it were relevant, it can not be discussed here.


    The bottom line is, if you want to use an iPhone with an unsupported carrier, then you are on your own.

  • XofM Level 1 (10 points)

    Hey Gomba, I do agree with you totally.

    If it is Apple who blocks it, just because it is not a supported carrier, it will turn against them.


    I must tell you that your iPad3 is not compatible with the Proximus LTE network because it uses an other frequency. For the moment the only compatible Apple devices that have the correct frequency are the iPhone5, iPad4 and iPad mini.

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