no response from touch screen since iOS 6.0.1 update

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Level 2

328 points

no response from touch screen since iOS 6.0.1 update

I updated my new iPhone 5 to iOS 6.0.1 the day that it came out, and since then - i have had 2 different incidents where the touch screen had no response. The first time was just when i was using different apps (not on a phone call) - and the 2nd time just happened to me not long ago where i was just trying to hang up from a phone call, and it wouldn't let me "End Call".

I was able to hit the home button and the phone responded to that, but then it wouldn't let me touch the screen to go back to this call that i was trying to end in the first place.

Is anyone else having a problem with the touch sensitivity of their iPhone since the update to iOS 6.0.1?

Posted on Nov 6, 2012 8:39 AM

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Answer 1

lllaass

Level 10

210,417 points

Nov 6, 2012 9:21 AM in response to tool

I have not seen your problem rep[orted here before.

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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