2 Replies Latest reply: Nov 6, 2012 11:06 AM by Kappy
hegd Level 1 Level 1 (0 points)

Not sure what to look for but my 3.5GHz Intel Core i7 seems to be running slower these days. Especialy Illustrator CS5.1 and Safari. Any suggetions?


iMac (27-inch Mid 2011), Mac OS X (10.7.4)
  • 1. Re: 3.5GHz Intel Core i7 Slowing down
    John Galt Level 8 Level 8 (36,390 points)

    Whatever you do, do not download or install any product claiming to magically "clean up" or "speed up" or "optimize" your Mac. Without exception, they will do the opposite. If you already did, you found the problem. Fix it.

     

    If it is only Web browsing that seems to be slower than it used to, that is often the result of such sites becoming ever more demanding of hardware and bandwidth. Short of paying for faster Internet service, buying additional memory, or a faster Mac, there is little you can do to cope with such so-called progress.

     

    If you're experiencing general slowdowns or "freezes" unrelated to Internet activity, the problem may be related to your computer or the software you installed and is something you may be able to fix, or at least improve. Aside from hardware failures and software that you install, including OS upgrades, there is no reason that your computer should not work precisely the same as it did when it was new. 

     

    Without a more specific description it is difficult to provide specific guidance. Read the following to determine if something may apply to your concern:

     


     

    General Mac maintenance: Tips to keep your Mac in top form

     

    General purpose Mac troubleshooting guide: Isolating issues in Mac OS X

     

    Creating a temporary account to isolate user-specific problems: Isolating an issue by using another user account

     

    Memory limitations: Using Activity Monitor to read System Memory and determine how much RAM is being used

     

    Identifying resource hogs and other tips: Runaway applications can shorten battery runtime

     

    To identify potential hardware problems: Apple Hardware Test

     

    To resolve startup issues and perform disk maintenance, use Disk Utility.

     

    Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components.

    Read about it: Starting up in Safe Mode

     

    To repair a potentially corrupt hard disk, so that you may recover its data prior to replacing it, and subsequently reinstall Mac OS X: OS X Recovery

    (applies only to Lion and later versions of OS X)

  • 2. Re: 3.5GHz Intel Core i7 Slowing down
    Kappy Level 10 Level 10 (226,775 points)

    Things You Can Do To Keep Your Computer From Slowing Down

     

    If your computer seems to be running slower here are some things you can do:

     

    Boot into Safe Mode then repair your hard drive and permissions:

     

    Repair the Hard Drive and Permissions Pre-Lion

     

    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.

     

    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

     

    Repair the Hard Drive - Lion

     

    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Restart your computer normally and see if this has helped any. Next do some maintenance:

     

    Suggestions for OS X Maintenance

     

    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.

     

    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.

     

    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.

     

    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.

     

    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.

     

    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.

     

    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):

     

      1. Carbon Copy Cloner

      2. Data Backup

      3. Deja Vu

      4. SuperDuper!

      5. SyncTwoFolders

      6. Synk Pro

      7. Synk Standard

      8. Tri-Backup

     

    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.

     

    Additional suggestions will be found in Mac maintenance Quick Assist.

     

    Referenced software can be found at CNet Downloads or MacUpdate.

     

    Additional Hints

     

    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.

     

    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.

     

    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.

     

    Check for applications that may be hogging the CPU:

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

     

    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.