9 Replies Latest reply: Oct 18, 2015 8:18 AM by Zuizo
redsox0229 Level 1 Level 1

I have an iPhone 4S with iOS6. Ever since I updated my software, I can't back up with iCloud. I have read other discussions and have tried everything they say. I tried turning everything off, including app backup, Photo Stream, and all other iCloud features, but it still fails to backup. It's been over a month since my last backup. Any suggestions?


iPhone 4S, iOS 6.0.1
Reply by randers4 on Nov 6, 2012 2:56 PM Helpful

If you haven't already done so, try turning off iCloud backup in Settings>iCloud>Storage & Backup, going to Settings>iCloud>Storage & Backup>Manage Storage and delete your backup by swiping over it and tapping Delete, then turning iCloud backup back on again.  If that doesn't fix things, read through the troublshooting steps listed in this article: http://support.apple.com/kb/TS3992.

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