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ipod classic problems

481 Views 5 Replies Latest reply: Nov 7, 2012 11:15 AM by planb77 RSS
sunday15 Calculating status...
Currently Being Moderated
Nov 7, 2012 1:49 AM

I downloaded 10.7 in itunes and now my ipod classic is not coming up

iPod classic, iOS 6.0.1
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 7, 2012 6:27 AM (in response to sunday15)

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?

     

    What happens if you try to reset the device with it still connected to the PC?

    How to reset iPod

     

    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?

     

    Have you carefully worked through each and every single suggestion in this Apple support document?

    iPod not recognized in 'My Computer' and in iTunes for Windows


    B-rock

  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 7, 2012 7:06 AM (in response to sunday15)

    Here is how you would manually place the iPod into Disk Mode.

    Putting iPod into Disk Mode

     

    I'm guessing iTunes is up to date as well and you have tried another availalbe USB port?

     

    Keep us updated.


    B-rock

    MacBook, OS X Mountain Lion, 2.4 GHz Intel Core 2 Duo, 4 GB RAM
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 7, 2012 11:15 AM (in response to sunday15)

    My fingers are crossed.

     

    B-rock

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