I dropped my iPod over the weekend and it stopped working (nothing looks broken). I tried to reset it and got the red X. I went online and followed the directions for putting it into disk mode. It won't go into disk mode, just keep getting the red X. What do I do now?
If you are unable to get the iPod into Disk Mode to restore it and instead get the red X symbol, it's a very good indication of a damaged hard drive inside of your iPod. This means you'll need to take or send your iPod in for repair or replacement.