Currently Being ModeratedNov 7, 2012 6:51 AM (in response to Meg Aville)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing the iPod in DFU mode and then restore via iTunes
- Make an appointment at the Genius Bar of an Apple store.
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