Previous 1 2 Next 20 Replies Latest reply: Feb 26, 2013 2:33 PM by Ralph Johns (UK) Go to original post
  • Ralph Johns (UK) Level 9 Level 9 (69,555 points)

    HI,

     

    So are you saying that if I am working at my Mac with my iPhone powered on next to me at my desk and someone sends me an iMessage and I reply via my messages App on my Mac, I should still have an unread message on my iPhone? And should I also have a badge icon number of "1" on my messages app icon in the Dock until I read the message on my iPhone?

     

     

    I am saying that the iPhone will change the number to as many iMessages items it counts to.

    (it occurs to me that in this respect the two apps may count differently.  On the Mac individual iMessages (or IMs) are counted from the same Conversation/Chat.  I am sure I have only seen the iPhone version have one count per conversation no matter how many iMessages had arrived).

     

    The Dock on the Mac will only show an red Count number if the Message be it iMessages or IM until such time as your read that Chat or Conversation on the Mac.

     

    The title bar of the Messages  window also read "Unread Message" and the individual chat or iChat Conversation will have a blue blob next to it.

     

     

    Basically the two apps are different but compatible.

    The Sync process is only "Display on all Devices"

    Anything beyond that is treated separately by each app.

    Ifg it is unread on the iPhone as you are having the Conversation on the Mac then it will stay unread until you look and deal with it on the iPhone no matter what you have done to individual or whole conversations on the Mac.

     

    The same is true if like me you only have the computer on for a few hours and  most conversations are on the iPhone whilst the Mac is shut down.

    When it syncs the Mac Version may show Conversations or iMessages that you have dealt with on the iPhone to the point where your deleted them.

     

    Dock Count.png

     

    After selecting the Conversation or Chat

    NoDockCount.png

    No Dock Count number.  Title has changed and the Blue Indicator has gone.

     

     

    3Sigcopy2.png
    9:48 PM      Tuesday; February 26, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (69,555 points)

    HI,

     

    There may also be differences from when Messages was at version 7 in OS X 10.8 and 10.8.1 and when it became version 7.0.1 in oS X 10.8.2 and the iOS 6 update that added syncing iMessages sent to the iPhone Number that dramatically increased the workload in some cases.

     

     

    3Sigcopy2.png
    9:50 PM      Tuesday; February 26, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • dalupus Level 1 Level 1 (0 points)

    Just as an FYI I never got this problem completely solved.  I spoke with apple support for a while and they had no idea.  It still happens from time to time but only after a reboot.  When it happens I log into the guest account on my computer and load up ichat.  After logging in it marks all the messages as read.  I then logout and switch back to my normal account and it seems to work fine from there.   I suspect something got messed up during my switch from my macbook air to my imac as I used timecapsule to migrate my data.   Apple support suggested that reinstalled the OS may resolve the issue by I only have a 3MB dsl connection and haven't had time to dedicate to trying that.

     

    Mike

  • Ralph Johns (UK) Level 9 Level 9 (69,555 points)

    Hi,

     

    Understood.

     

    It seems there are more people that are reporting that the iMessage seems to need reading in both places.

    (my own experience is I do not have to).

     

    I will stay subscribed to this thread for more updates.

     

    3Sigcopy2.png
    10:16 PM      Tuesday; February 26, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • dalupus Level 1 Level 1 (0 points)

    I don't think it is as much it requires reading in both places as that the imessage in OSX is not marking messages as read.    It is simply that reading it on your phone or ipad correctly marks it as read.  Whether you read it or not on the mac is irrelevant.

     

    Thanks,

    Mike

  • Ralph Johns (UK) Level 9 Level 9 (69,555 points)

    OK.

     

     

    3Sigcopy2.png
    10:32 PM      Tuesday; February 26, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Previous 1 2 Next