Auto Brightness button missing

Question

Level 1

1 points

Auto Brightness button missing

Upgraded to 6.0.1 and just noticed that I no longer have the button. I have Googled what I could and short of 2 posts nothing else is found. Excuse me if this has been covered before but I would appreciate any input someone could give me or has the same issue. I really don't want to do a restore, sounds whiny I know, but the one post that covered this topic had a few people who did a restore and the problem was not solved....Thanks in advance for any advice...

iPhone 5: IOS 6.0.1 (10A525)

32gig

iPhone 5, iOS 6.0.1, 32gig

Posted on Nov 7, 2012 11:21 AM

Reply

Answer 1

ChrisJ4203

Level 10

230,329 points

Nov 7, 2012 11:24 AM in response to daoud

What have you done as far as user troubleshooting? User troubleshooting is power off/on, reset http://support.apple.com/kb/HT1430, restore from backup, restore as new device. http://support.apple.com/kb/HT1414

Reply

Answer 2

TTSQ

Level 1

14 points

Nov 11, 2012 12:54 PM in response to daoud

Hi Guys;

Have the same issue on a iPhone4. Previous to that incident i got my Power botton flex and screen replaced.
Since the replacement, the proximity sensor did not work correctly. It was adjusting to light but did not work during the calls. The screen stays on and I keep pressing, mute etc.

Can you do this for me and share your results: If the promity sensor is working, since its a infra-red signal, you should be able to see it with a digital camera (any kind, even other phones camera). It whould be purplish or whiteish..

If you can't that means your sensor is either not working at all and need to be replaced, or you got your screen replaced and the screen does not pass any lights at all.

Please let me know.

I'll also update you about my progress.

Thx

Reply

Answer 3

daoud Author

Level 1

1 points

Nov 11, 2012 1:27 PM in response to TTSQ

I looked at it and its a reddish color. Does this mean anything? This bug happened to me after the 6.0.1 update, I noticed it then.

Reply

Answer 4

TTSQ

Level 1

14 points

Nov 11, 2012 1:56 PM in response to daoud

daoud

I looked at it and its a reddish color. Does this mean anything? This bug happened to me after the 6.0.1 update, I noticed it then.

It means your sensor is working.. This is good for a start!

Did you had any parts replaced?

Reply

Answer 5

daoud Author

Level 1

1 points

Nov 11, 2012 2:25 PM in response to TTSQ

Thank God. Thank you so much. I've done one restore backup with last bu and one restore no backup and the toggle switch is still gone...

Reply

Answer 6

TTSQ

Level 1

14 points

Nov 11, 2012 2:34 PM in response to daoud

I assume no parts got replaced..

If so:

1. Soft Reset your iphone - no data or setting will be changed (Keep pressing Power + Home at the same time till the phone turns off) and turn it back on.

2. Hold a light (like torch) to the sensor and then check again.

If those things do not work, I would recommed to take it back to apple or any trusted repair center.

I'll post my results here..

Reply

Answer 7

TTSQ

Level 1

14 points

Nov 13, 2012 8:44 AM in response to daoud

Hi Guys;

Anyone any news?

Reply

Answer 8

daoud Author

Level 1

1 points

Nov 13, 2012 9:35 AM in response to TTSQ

No resolve on my end with 3 restores. Going into Apple Store this week to have them check it out.

Reply

Answer 9

Rhc7390

Level 1

0 points

Dec 13, 2012 4:44 AM in response to daoud

Hi daoud,

Was your problem solved? If so, how to solve it. I have the same problem here

Reply

Answer 10

daoud Author

Level 1

1 points

Dec 13, 2012 6:54 AM in response to Rhc7390

*sigh*

Yes it was but my phone was stolen last Friday and now with the new one it works fine. I will say though, the battery drain was noticeably absent when I have the Auto Brightness turned on. This question is solved by a very nasty person stealing my phone (someones got bad karma coming their way)...thank you all for the help. Happy Holidays..

Reply

Answer 11

TTSQ

Level 1

14 points

Dec 14, 2012 7:33 AM in response to daoud

Oh wow.. this is bad news.. keep ears stiff.. hope the new one does not give up that easily..

On the other hand, my problem is still outstanding.. Recently bought a nokia lumia 920 and use my iphone rarely now..

Reply

Answer 12

daoud Author

Level 1

1 points

Dec 14, 2012 7:56 AM in response to TTSQ

It was a brutal but having the ability to adjust your auto brightness did wonders to save my battery drain. I now have more battery life then when I first got my stolen one, upgraded to 6.0.1 and the toggle disappeared. Although I got reamed with the cost I am happier now that I can unplug my phone and without charging it can use it hours later and have battery life...

Reply

Answer 13

Arni_13

Level 1

0 points

Aug 15, 2013 7:39 PM in response to daoud

Yep same problem here, bought a new iPhone 5 with iOS 6.1.4. Auto-brightness was there initially but yesterday the option was missing in the Brightness and Wallpaper settings.....hope the Apple community comes up with some solutions

Reply

Answer 14

cichyakp

Level 1

0 points

Jun 20, 2015 3:52 AM in response to daoud

I have same problem, auto brightness button is missing in 5S with 8.3

I had proximity sensor replaced since it was faulty, made DFU restore, and still button is not showing up.

Is it firmware problem?

Reply