My computer won't connect to the Internet

I just moved home and my computer won't connect to the Internet. All my other apple products do but there is just an exclamation point where my airport symbol is. How can I connect my computer to my Internet?

MacBook Pro, Mac OS X (10.7.5)

Posted on Nov 7, 2012 12:46 PM

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4 replies

Nov 7, 2012 1:29 PM in response to Jocelynnell

Some of these you may have already tried.....


Change your router channel. Sometimes this is all you will have to do.


Power cycling the router. Read the router's user manual or contact their tech support for instructions.


System Preferences/Internet & Network/Network

Unlock the padlock

Locations: Automatic

Highlight Airport

Click the Assist Me button

In the popup window click the Diagnostic button.


System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.

Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.



http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease



No internet connection (wireless)

Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).

Delete all extra entries that you find.

Place a check mark next to "Remember networks this computer has joined."



Other resources to check into:

Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6


Configuring 802.1X in Mac OS X Lion and Later


Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load


Netspot


How to diagnose and resolve Wi-Fi slow-downs


Pv6 troubleshooting


What Affects Wireless Internet?


Solutions for connecting to the Internet, setting up a small network, and troubleshooting



If using one of Apple's Airport routers, read its user manual or post in its forum area.

If using a 3rd party router, read its user manual, contact their tech support department/website or post in its forum area.









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My computer won't connect to the Internet

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