7 Replies Latest reply: Nov 7, 2012 6:16 PM by Glenn Leblanc
medicinemanKE Level 1 Level 1 (0 points)

Hi,

 

In Mac mail I just noticed that I have two junk mailboxes.  One is under the "Mailboxes" heading, and one is under the "Icloud" heading.  Both of them have recent messages in them from the past few days so they must be active.  I'm don't understand why there is two of them.  I looked in mail preferences and I don't see any setting to change.

 

Thanks for the help.


MacBook Pro, OS X Mountain Lion (10.8.1)
  • Jeffrey Jones2 Level 6 Level 6 (8,605 points)

    The one under iCloud is on the server, put there by iCloud, and it contains messages flagged as junk by the iCloud junk filter. The other is on your Mac, put there by Mail, and it contains messages flagged by Mail's Junk filter.

  • medicinemanKE Level 1 Level 1 (0 points)

    Thanks, I understand what you are saying.  I would have thought that they would have been combined though. 

     

    So does that mean if I'm working on my computer in mail and mark a message as junk, that filter doesn't make it back to icloud?  So if I'm working remote on icloud when the next message of the same type comes in, icloud would not recognize it as junk?  So then I'd have to mark it as junk again in icloud before it would be filtered while working remote.  Why wouldn't everyone want these filters to go back to icloud and to have only one junk mail folder on icloud?  One folder, one set of filters and one place to check when looking for legitamate emails that might have been flagged as junk....

     

    Thanks

  • Glenn Leblanc Level 5 Level 5 (6,920 points)

    Highlight the junk folder under the iCloud folder and select Use This Mailbox For under Mailboxes in the menu and select Junk. This will map the imap junk folder to Mail's junk mailbox. If it pushes the local iCloud Junk folder created by Mail under On My Mac, you can delete it.

  • medicinemanKE Level 1 Level 1 (0 points)

    I did as you instructed and it moved the junk folder from under the icloud folder to under "On My Mac".  So it no longer exists under icloud.  But now there are still two junk folders, one under "On My Mac" that is called "Junk (icloud)" and one under "Mailboxes".  They have different mail items in them.

     

    Thanks.

  • Glenn Leblanc Level 5 Level 5 (6,920 points)

    As I said the local junk iCloud mailbox will be moved to on my Mac. If you want the messages in that one, move them to another mailbox. Delete the local one under on may Mac. Right click, delete.

  • medicinemanKE Level 1 Level 1 (0 points)

    OK, I didn't fully understand what you were saying before, not your fault but mine. 

     

    So you are saying that icloud junk messages will now be mapped to the junk folder under "Mailboxes" right? 

     

    That's why I can delete the one under "On My Mac".

     

    Just want to make sure before deleting something.

     

    Thanks.

  • Glenn Leblanc Level 5 Level 5 (6,920 points)

    That's correct.