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can not access email on ipad but can on iphone

Can access my email on iphone but just got an ipad2 and put in the same settings and can not access email. How to resolve?

iPad 2

Posted on Nov 7, 2012 2:05 PM

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Posted on Nov 7, 2012 3:11 PM

If you're trying to connect to a POP email account, it might be locked. Take a look at this Apple doc for more info -> iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password


Also, if you're connecting to your iSPs email server, you might need to be connected to the Internet over their network.

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Question marked as Best reply

Nov 7, 2012 3:11 PM in response to hoagy1954

If you're trying to connect to a POP email account, it might be locked. Take a look at this Apple doc for more info -> iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password


Also, if you're connecting to your iSPs email server, you might need to be connected to the Internet over their network.

can not access email on ipad but can on iphone

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