Stopped - 'Filter' failed, 10.8, canon d1100

vapidd wrote:

Canon further advised seeking support from Apple as the xdclfilter is an Apple process that is crashing.

Well, Canon support are wrong with that information about it being an Apple process. If you refer to the location of the xdclfilter, it is located in a Canon folder;

Path: /Library/Printers/Canon/CUPS_MF_Printer/Bins/xdclfilter

I would be inclined to trash the D1120 from Print & Scan and then trash the CUPS_MF_Printer located in HD > Library > Printers > Canon.

Then install this UFR2 v2.41 driver and add the printer as "Canon D1100/MF6600 UFRII LT (UK)" in the Use menu to see if this lets you print.

I'm having a similar problem with a Canon C5030. When I try to print, I get the following crash report...

++++++++++++++++++++++++

Process: cupstomcdufr2 [22449]

Path: /Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2

Identifier: cupstomcdufr2

Version: 2.41 (2.41)

Code Type: X86 (Native)

Parent Process: cupsd [18791]

User ID: 26

Date/Time: 2012-11-08 11:25:28.372 -0500

OS Version: Mac OS X 10.8.2 (12C60)

Report Version: 10

Sleep/Wake UUID: 6D0E0560-A4E3-4E53-891E-675561DCC48D

Anonymous UUID: 1C0CFBC0-23C7-39FB-9320-C23ED9D8258F

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2

__TEXT 0000000000001000-0000000000006000 [ 20K] r-x/rwx SM=COW /Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libsystem_c.dylib 0x97b39fe0 bcmp + 128

1 jp.co.canon.mcd.fmwk.PDFToPDL 0x02686b1e OutputDrawCommand + 223

2 jp.co.canon.mcd.fmwk.PDFToPDL 0x02687485 PathOutput + 1330

3 jp.co.canon.mcd.fmwk.PDFToPDL 0x026a251e OutputFillPathCommand + 504

4 jp.co.canon.mcd.fmwk.PDFToPDL 0x026a280f OutputFillPath + 478

5 jp.co.canon.mcd.fmwk.PDFToPDL 0x026a3d5b RegistScanline + 5442

6 jp.co.canon.mcd.fmwk.PDFToPDL 0x026a3d0f RegistScanline + 5366

7 jp.co.canon.mcd.fmwk.PDFToPDL 0x026a4a30 Stroke_B + 236

8 jp.co.canon.mcd.fmwk.PDFToPDL 0x026b1459 InterpretContentsData + 3513

9 jp.co.canon.mcd.fmwk.PDFToPDL 0x026b2f09 InterpretContents_Begin_2nd + 437

10 jp.co.canon.mcd.fmwk.PDFToPDL 0x026babd8 ExecPDFInterpret_Begin + 3850

11 jp.co.canon.mcd.fmwk.PDFToPDL 0x026cddb2 z_ExecPDF_Start + 115

12 jp.co.canon.mcd.fmwk.PDFToPDL 0x026cde3e ExecPDF + 41

13 jp.co.canon.BDL.pdl.PDL_BDL 0x02649a00 ExecPDFToBDL(char*, OpaquePMTicketRef*, char*, OpaquePMContext*, PmCallBackRoutines*, unsigned long*) + 6096

14 jp.co.canon.MCDCUPSUFR2.PMCore 0x007b4e2f PrintPDFToPDL(OpaquePMContext*, OpaquePMTicketRef*) + 1041

15 jp.co.canon.MCDCUPSUFR2.PMCore 0x007c3cbe PrintJob(OpaquePMContext*, void const*, OpaquePMTicketRef*, PMJobStreamProcs const*) + 318

16 jp.co.canon.mcd.cups.filter.cupstomcdufr2 0x00005486 main + 1767

17 jp.co.canon.mcd.cups.filter.cupstomcdufr2 0x00001926 _start + 216

18 jp.co.canon.mcd.cups.filter.cupstomcdufr2 0x0000184d start + 41

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x935289ae kevent + 10

1 libdispatch.dylib 0x96034c71 _dispatch_mgr_invoke + 993

2 libdispatch.dylib 0x960347a9 _dispatch_mgr_thread + 53

Thread 2:

0 libsystem_kernel.dylib 0x935280ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x97b5104c _pthread_workq_return + 45

2 libsystem_c.dylib 0x97b50e19 _pthread_wqthread + 448

3 libsystem_c.dylib 0x97b38cca start_wqthread + 30

Thread 3:

0 libsystem_kernel.dylib 0x935280ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x97b5104c _pthread_workq_return + 45

2 libsystem_c.dylib 0x97b50e19 _pthread_wqthread + 448

3 libsystem_c.dylib 0x97b38cca start_wqthread + 30

Thread 4:

0 libsystem_kernel.dylib 0x935280ee __workq_kernreturn + 10

1 libsystem_c.dylib 0x97b5104c _pthread_workq_return + 45

2 libsystem_c.dylib 0x97b50e19 _pthread_wqthread + 448

3 libsystem_c.dylib 0x97b38cca start_wqthread + 30

Thread 5:

0 libsystem_kernel.dylib 0x935278e2 __psynch_cvwait + 10

1 libsystem_c.dylib 0x97b53289 _pthread_cond_wait + 938

2 libsystem_c.dylib 0x97be0afc pthread_cond_wait + 48

3 jp.co.canon.MCDCUPSUFR2.PMCore 0x007bb412 ioThread(void*) + 36

4 libsystem_c.dylib 0x97b4e557 _pthread_start + 344

5 libsystem_c.dylib 0x97b38cee thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000300 ebx: 0x02686f70 ecx: 0x00000300 edx: 0x00000030

edi: 0x00c21800 esi: 0x00000000 ebp: 0xbfffba48 esp: 0xbfffba04

ss: 0x00000023 efl: 0x00010206 eip: 0x97b39fe0 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x00000000

Logical CPU: 2

Binary Images:

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0x99abe000 - 0x99af4ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

0x99af5000 - 0x99d0cfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x99d0d000 - 0x99d5bff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x9a0d5000 - 0x9a1e0ff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x9a1e1000 - 0x9a223ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib

0x9a224000 - 0x9a257ff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x9a258000 - 0x9a25bff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x9a25c000 - 0x9a260fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x9a2de000 - 0x9a338fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x9a339000 - 0x9a396fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x9a397000 - 0x9a39bff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib

0x9a39c000 - 0x9a618ff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x9a627000 - 0x9a676ff6 libTIFF.dylib (845) <989A2EB9-3A49-3157-8E9C-B16E6005BC64> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x9a677000 - 0x9a695ff3 com.apple.openscripting (1.3.6 - 148.2) <55738D66-CC15-3F43-9265-00C3322D39C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x9a696000 - 0x9a69dfff libsystem_dnssd.dylib (379.32.1) <6A505284-2382-3F27-B96F-15FFDACF004E> /usr/lib/system/libsystem_dnssd.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 8809

thread_create: 1

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=127.9M resident=101.4M(79%) swapped_out_or_unallocated=26.5M(21%)

Writable regions: Total=197.6M written=11.7M(6%) resident=14.0M(7%) swapped_out=0K(0%) unallocated=183.6M(93%)

REGION TYPE VIRTUAL

=========== =======

CG shared images 1216K

CoreServices 2968K

MALLOC 185.4M

MALLOC guard page 48K

Memory tag=242 12K

Memory tag=243 4K

Memory tag=35 7148K

Stack 66.5M

VM_ALLOCATE 128K

__DATA 6464K

__DATA/__OBJC 212K

__IMAGE 528K

__IMPORT 88K

__LINKEDIT 32.6M

__OBJC 1504K

__PAGEZERO 4K

__TEXT 95.2M

__UNICODE 544K

mapped file 97.9M

shared memory 308K

=========== =======

TOTAL 498.4M

E [08/Nov/2012:11:25:28 -0500] [Job 4] Job stopped due to filter errors; please consult the error_log file for details.

D [08/Nov/2012:11:25:28 -0500] [Job 4] The following messages were recorded from 11:25:00 to 11:25:28

D [08/Nov/2012:11:25:28 -0500] [Job 4] Adding start banner page "none".

D [08/Nov/2012:11:25:28 -0500] [Job 4] Queued on "_10_30_160_107" by "srohde".

D [08/Nov/2012:11:25:28 -0500] [Job 4] File of type application/pdf queued by "srohde".

D [08/Nov/2012:11:25:28 -0500] [Job 4] Setting job-hold-until to no-hold

D [08/Nov/2012:11:25:28 -0500] [Job 4] Job released by user.

D [08/Nov/2012:11:25:28 -0500] [Job 4] time-at-processing=1352391901

D [08/Nov/2012:11:25:28 -0500] [Job 4] job-sheets=none

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[0]="_10_30_160_107"

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[1]="4"

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[2]="srohde"

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[3]="CT1-RL2 Tactic Automation Requirements v1.5.SIGNED.pdf"

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[4]="1"

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching BindEdge=Left brightness=100 CN_PdlWrapper_DebugMode=0 CNAdvancedSmoothing=None CNBackPaperSrc=Cas1 CNBackPrintOn=Off CNBindEdgeShift=0 CNBrightness=6 CNColorantDensity=9 CNColorHalftone=pattern6 CNColorMode=mono CNColorToUseWithBlack=Red CNContrast=6 CNCopies=1 noCNCopySetNumbering CNCopyTray=None noCNCreep noCNDensityFineAdjustment CNDensityFineAdjustmentNum=3 CNDisplacementCorrection=Device CNDuplex=DuplexFront noCNEnableTrustPrint CNEncodeType=1 CNFinisher=IFINA1 CNFinTray=None CNFrontPaperSrc=Cas1 CNFrontPrintOn=Off CNGamma=1.4 CNGradationSmoothing=Off CNGraphicsMode=VectorMode CNHalftone=pattern6 CNImageCompression=None CNInsertInputSlot=Cas1 CNInsertPrintSide=None noCNInsertSheet CNInsertTabShift=12.700000 CNInSlotAMediaType=PlainPaper1 CNInSlotBMediaType=PlainPaper1 CNInSlotCMediaType=PlainPaper1 CNInSlotDMediaType=PlainPaper1 CNInSlotManMediaType=PlainPaper1 CNInterleafInputSlot=Auto CNInterleafMediaLibraryID=3 CNInterleafMediaType=PlainPaper1 noCNInterleafPrint noCNInterleafSheet CNJobExecMode=print CNKeepGray=Never CNLANG=en_US CNLineControl=None CNMatchingMethod=Photographic CNMatchingMode=Driver CNMaxInsertCount=100 CNMediaLibraryID=3 CNMediaShape=1 CNMonitorProfile=sRGBv3.0(Canon) CNMonitorProfile_Dummy=sRGBv3.0(Canon) CNMultiPunch=Off CNNumberOfColors=FullColor CNOffsetNum=1 noCNOHPPrint CNOutputPartition=offset CNOverlay=NoUseOverlay CNOverlayFormComposition=AllPage CNPDECALL=CNTDIRAC5030ZUS CNPdeUseJobAccount CNPDEUserName=U3RldmVuIFJvaGRl CNPrintSetting..b. CNPuncher=None CNQueueDescription=10.30.160.107 noCNRotatePrint noCNSaddleStitch CNSelectBy=PaperSource noCNSetBackSheet noCNSetFrontSheet CNSharpness=4 CNSheetForInsertion=Insert noCNShiftStartPrintPosition CNSideDeckMediaType=PlainPaper1 CNSidePaperDeck=None noCNSpecialFineLineProcess CNSpecID=0200 CNSrcOption=OptCas2 noCNStaple CNSystemEncoding=0 CNTabPrintMode=Shift CNTabShift=12.700000 noCNTonerSaving CNTrapDensity=100 noCNTrapping CNTrapWidth=1 noCNTrustPrint CNUseColorantDensity=None noCNUseJobAccount noCNUseSharpness noCNVfolding CNXColorAdjustment=6 CNYColorAdjustment=6 collate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Preview com.apple.print.JobInfo.PMJobName=CT1-RL2\ Tactic\ Automation\ Requirements\ v1.5.SIGNED.pdf com.apple.print.JobInfo.PMJobOwner=Steven\ Rohde com.apple.print.PageToPaperMappingAllowScalingUp..b. com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=6310 com.apple.print.PrintSettings.PMColorSpaceModel..n.=2 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=_10_30_160_107 Filter=None gamma=1000 InputSlot=Auto jp.co.canon.insert_media_brand=ID:34,NAME:TAB,WEIGHT:182,SURFACE:1,SHAPE:2,COLO R:1 jp.co.canon.interleaf_media_brand=ID:3,NAME:PlainPaper1,WEIGHT:64,SURFACE:1,SHA PE:1,COLOR:1 jp.co.canon.media_brand=ID:3,NAME:PlainPaper1,WEIGHT:64,SURFACE:1,SHAPE:1,COLOR :1 media=Letter MediaType=PlainPaper1 number-up=1 OutputBin=Auto PageSize=Letter PaperInfoIsSuggested..b. noPDFIsProtected..b. printer-resolution=600x600dpi pserrorhandler-requested=standard Resolution=600 StapleLocation=TopLeft job-uuid=urn:uuid:d13926e3-51aa-32cb-6d81-47f79ed5c8a4 job-originating-host-name=localhost time-at-creation=1352391900 time-at-processing=1352391901 job-impressions=17 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=17 com.apple.print.PrintSettings.PMTotalBeginPages..n.=17"

D [08/Nov/2012:11:25:28 -0500] [Job 4] argv[6]="/private/var/spool/cups/d00004-001"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[0]="<CFProcessPath>"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[2]="CUPS_DATADIR=/usr/share/cups"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[7]="CUPS_SERVERROOT=/private/etc/cups"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[8]="CUPS_STATEDIR=/private/etc/cups"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[9]="HOME=/private/var/spool/cups/tmp"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[11]="SERVER_ADMIN=root@acqui-0160.acquisio.com"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[12]="SOFTWARE=CUPS/1.6svn"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[13]="TMPDIR=/private/var/spool/cups/tmp"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[14]="USER=root"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[15]="CUPS_MAX_MESSAGE=2047"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[16]="CUPS_SERVER=/private/var/run/cupsd"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[17]="CUPS_ENCRYPTION=IfRequested"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[18]="IPP_PORT=631"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[19]="CHARSET=utf-8"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[20]="LANG=en_US.UTF-8"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[21]="APPLE_LANGUAGE=en-US"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[22]="PPD=/private/etc/cups/ppd/_10_30_160_107.ppd"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[23]="RIP_MAX_CACHE=128m"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[24]="CONTENT_TYPE=application/pdf"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[25]="DEVICE_URI=cntdbmu://MCD_UFR2_LPR/_10_30_160_107/lpd://10.30.160.107/ "

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[26]="PRINTER_INFO=10.30.160.107"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[27]="PRINTER_LOCATION="

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[28]="PRINTER=_10_30_160_107"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[29]="PRINTER_STATE_REASONS=none"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[30]="CUPS_FILETYPE=document"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[31]="FINAL_CONTENT_TYPE=printer/_10_30_160_107"

D [08/Nov/2012:11:25:28 -0500] [Job 4] envp[32]="AUTH_I****"

D [08/Nov/2012:11:25:28 -0500] [Job 4] Started filter /Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2 (PID 22449)

D [08/Nov/2012:11:25:28 -0500] [Job 4] Started backend /usr/libexec/cups/backend/cntdbmu (PID 22450)

D [08/Nov/2012:11:25:28 -0500] [Job 4] Processing Job

D [08/Nov/2012:11:25:28 -0500] [Job 4] Set job-printer-state-message to "Processing Job", current level=INFO

D [08/Nov/2012:11:25:28 -0500] [Job 4] PID 22449 (/Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2) crashed on signal 10.

D [08/Nov/2012:11:25:28 -0500] [Job 4] Hint: Try setting the LogLevel to "debug" to find out more.

D [08/Nov/2012:11:25:28 -0500] [Job 4] PID 22450 (/usr/libexec/cups/backend/cntdbmu) exited with no errors.

D [08/Nov/2012:11:25:28 -0500] [Job 4] End of messages

D [08/Nov/2012:11:25:28 -0500] [Job 4] printer-state=3(idle)

D [08/Nov/2012:11:25:28 -0500] [Job 4] printer-state-message="Filter failed"

D [08/Nov/2012:11:25:28 -0500] [Job 4] printer-state-reasons=none

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en1

Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa140000 / 6

USB Device: Logitech USB Headset, 0x046d (Logitech Inc.), 0x0a0b, 0xfa141000 / 11

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa142000 / 10

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Hello Steve in Seattle.

With the Canon file that is causing the trash, the cause for this has been due to driver version conflicts in other Mac's. If you had 10.6 or 10.7 installed on this Mac with the UFR2 driver version of that period, and then upgraded the Mac to 10.8 and installed the latest UFR2 driver, then this can result in the version conflict. So one action is to remove the printer from Print & Scan and then trash the following files.

• HD/Library/Printers/Canon/UFR2
• HD/Library/Launch Agents/jp.co.canon.UFR2.BG.plist
• HD /Library/Printers/PPDs/Contents/Resources/CNTD***Z*2*.ppd.gz

With the files removed, restart your Mac and then install the UFR2 v2.41 driver. Add your C5030 using the LPD protocol as was done previously and see if this lets you print without error.

Hello vapidd. Great to read that you got your Mac printing to the D1120.

Thanks for the suggestions PAHU. I've tried that repeatedly and also have reset the printing system, reset the PRAM, and repaired disk permission but I still have printing problems. Specifically, I cannot print long documents. I can print six pages or so but print jobs larger than 8 pages cause the crash.

Printing to the C5030 generally worked fine for the past year until I deleted my old Canon C5030 print queue two days ago. I happened to noticed that a newer version (v2.41) of the Canon UFR II driver was available; I thought that installing it might take care of a minor problem I was having with printing documents with transparent objects. Turns out that I should have left well enough alone.

My office has a similar Canon printer, a C2020. I'm able to set that up and print to it without problem but it's on the other side of the building. The extra excersise will be good but it's driving my crazy that I cannot print to the C5030.

My IT department is baffled. Any other suggestions for troubleshooting?

Being able to print to the C2020 without the same error does not make a lot of sense because it uses the same driver components as the C5030, assuming you are using the same UFR2 driver. You can check this via System Information > Printers. Could copy and paste back here what you have for both printers.

The symptom with the C5030 is also odd, in that it fails after 8 pages. If you check the print log on the C5030, what error code does it show for this failed job? Might be worth getting a Canon tech in to check the firmware installed and update if its old. The latest version is v70.80.

Hi, I'm having the exact same issue with my Canon ImageCLASS MF4770n.

I followed PAHU's instructions from Nov. 7, but I keep receiving this error:

I'm worried that the generic printer driver PAHU offered to install might be a printer that's too advanced (like having multiple trays) for the printer I have, which doesn't print Duplex. Or maybe there's another issue...

Should I be installing a different compatible driver for my type of printer?

Pahu,

You are great. Deleting 'CUPS' Folder and installing update advised by you solved my problem too ( Problem of ' Filter failed in my canon MF3010' )

Regards

Manish Singh

Try this solution. It worked for me. Printing back on in a couple of minutes.

http://support.en.kodak.com/app/answers/detail/a_id/49527/~/error%3A-filter-fail ed-message%3A-printing-with-mac-10.10.x/…