I was listening to music when I forwarded to the next song and the iPod froze in place. I have tried to reset (moving the hold then pressing buttons as shown on the apple site) but to no avail. Can't restore since it does not show up in iTunes - I have the most recent version of OS and iTunes. Any thoughts? Any Hope?
iMac, Mac OS X (10.6.8)
Go ahead and try that reset procedure a few more times for good measure. Sometimes it can take more than one try.
Otherwise, you'll have no choice but let the iPod's battery full drain. Then charge it back up to full capacity and see how it does. If it's still giving you problems, restore it to factory settings in iTunes.
B-rock
Go ahead and try that reset procedure a few more times for good measure. Sometimes it can take more than one try.
Otherwise, you'll have no choice but let the iPod's battery full drain. Then charge it back up to full capacity and see how it does. If it's still giving you problems, restore it to factory settings in iTunes.
B-rock
I will copy your reply for future reference. I discovered it was a dead battery. Would you recommend I send it to apple or buy one of the third party self-change batteries?
Thanks,
With the numerous step-by-step guides and videos online to walk you through the process, I think you'd be able to manage it on your own. I usually stick with the guides over at http://www.ifixit.com/. However, there are several third party retailers online that offer the necessary replacement battery and replacement guide.
B-rock
iPod froze in play mode and does not appear in iTunes
