My MacBook Pro (bought two months ago) doesn't pick up my wifi signal at home. I have a Mercury wifi router connected to my home pc. My iPhone and iPad picks my wifi signal up but my MacBook doesn't. I have tried reseting the router and even my MacBook.

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Level 1

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My MacBook Pro (bought two months ago) doesn't pick up my wifi signal at home. I have a Mercury wifi router connected to my home pc. My iPhone and iPad picks my wifi signal up but my MacBook doesn't. I have tried reseting the router and even my MacBook.

My new MacBook Pro doesn't pickup my wifi signal. My iPhone and iPad picks up the wifi signal perfectly. Does anybody know why this is happening and how to fix it please?

I have tried everything. Reseting my router (Mercury MW548R) etc.

A friend of mine has the same problem with her MacBook Air. Is it a router problem?

Thanks in advance for any assistance you can give me.

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Nov 7, 2012 4:44 PM

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Answer 1

sanjampet

Level 5

7,982 points

Nov 7, 2012 5:30 PM in response to Macnovic

Try going thru the entire network set up, after you get the router seeing the MBP, try rebooting the modem and the router. This helped me with Lion, maybe it will help MT Lion, just a suggestion. Hope you get some results:)

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Answer 2

sanjampet

Level 5

7,982 points

Nov 7, 2012 7:25 PM in response to sanjampet

If this does not work for you, take your MBP to the Apple Store, and let them deal with it. That's what the warranty is for. Take advantage of it, being that it is so new, it should be there problem, and not yours. Apple has been the leader in customer support, and I'm sure they will be able to make things right. All the best.

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Answer 3

ds store

Level 7

30,725 points

Nov 7, 2012 7:36 PM in response to Macnovic

Macnovic wrote:

My new MacBook Pro doesn't pickup my wifi signal.

If your WiFi is WEP Encrypted then it won't, Apple is depreciating that in OS X as it's insecure by you thinking it's secure when it's not.

Also if your router has a "hidden" network, it won't reconnect automatically.

WiFi, Internet problems, possible solutions

WiFi security issues, at home and WiFi hotspots

Also check the age of that router, it seems to be from China and I can't read Chinese, if it's not a Wireless N with WPA2 (AES) then I would get a newer one and update the firmware before using it.

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Answer 4

Nov 7, 2012 7:50 PM in response to Macnovic

listen wat u probably did is that if your router has a security type u have to check wat type of security for example WEP or WPA2 and once u have it u have to go on ur macbook pro and go on ur wifi settings and go to ur wifi signal and u gotta make sure it is under the right type of security

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Answer 5

wifiguru

Level 2

240 points

Nov 8, 2012 10:53 AM in response to Macnovic

Paste this command in Terminal and copy/paste the output here:

/System/Library/PrivateFrameworks/Apple80211.framework/Versions/Current/Resource s/airport -s

Is your SSID/wireless network name listed in here ?

Can you log in to your router and make sure you are using channels between 1 and 11.

Does your Mac connect to all other wireless networks ? Is this issue only seen at home ?

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