HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
stephaniemc22
Level 1 (0 points)

Q: How to recover a phone that has been erased?

I accidentally erased my Iphone, and now it is stuck on the loading screen ( black with the loading circle). I can't turn it on and it wont recognize when I plug it in to the computer. I have no clue what else to do. Please help!

iPhone 4

Posted on Nov 7, 2012 7:06 PM

by randers4,Solvedanswer
randers4 randers4
Level 9 (62,891 points)
A:

Try to reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.  If after 30 seconds or so the Apple logo still doesn't appear, you'll have to try forcing it into recover mode to resotre it, as explained here: http://support.apple.com/kb/ht1808.

Posted on Nov 7, 2012 7:10 PM

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stephaniemc22

Q: How to recover a phone that has been erased?

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