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Help!!! Ipod stuck in recovery mode!!

My IPod touch (4th generation 8G) is stuck in recovery mode. When I try to restore it ITunes says that an error (1604) has occurred. I have tried switching USB ports and using different cables but nothing works!! And sometimes ITunes doesn't even recognise that my IPod is plugged in, I know it is because my computer makes the noise that means something is plugged in!! Please help!!!

iPod touch (4th generation)

Posted on Nov 7, 2012 8:26 PM

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6 replies

Nov 8, 2012 6:25 AM in response to J.awesome

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

  1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
  2. Restore and wait for the error.
  3. When prompted, click OK.
  4. Close and reopen iTunes while the device remains connected.
  5. The device should now be recognized in Recovery Mode again.
  6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


http://support.apple.com/kb/TS3694#error1604

Dec 5, 2012 10:22 AM in response to lllaass

I restored it on another computer and that worked, but now when I plug my iPod into my computer it doesn't register that it is plugged in. Even on my iPod it doesn't say that it's plugged in. I thought it was something to do with iTunes so I uninstalled it and downloaded it again, but it still doesn't register. So now I have my iPod but I cannot sync any music to it! Any ideas?

Help!!! Ipod stuck in recovery mode!!

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