i could not received email regarding reset security question

Question

i could not received email regarding reset security question

Dear apple staffs,

I forgot my security question to purchase apps on store but after I press reset security question and I send email until now until i can't receive the email. pls. reply.

Posted on Nov 7, 2012 8:35 PM

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Answer 1

King_Penguin

Level 10

334,144 points

Nov 8, 2012 12:22 AM in response to Jillian Earin

These are user-to-user forums, you are not talking to Apple here. How long ago did you contact Apple, and have you checked the account's spam folder as well as its Inbox ?

If it's been more than 3 days then you could try contacting them again.

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Answer 2

Jan 1, 2013 12:29 PM in response to Jillian Earin

Hi there,

Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.

To create a new Apple ID, follow the easy steps below:

Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

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