logic support

Question

Level 1

76 points

logic support

if i have problems say with any line 6 gear i can eventually contact a tech' through email to help sort problem out, is there any such method with logic or mac problems ??

G5 2GHz, Mac OS X (10.3.9), logic pro 7.1.1 1.5gb ram. 828mk2

Posted on Apr 18, 2006 7:04 AM

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Answer 1

sondod

Level 2

175 points

Apr 18, 2006 7:28 AM in response to Ronny hughes

Apple care and the pro card. With the pro card you can actually sit down with a logic professional in your area for a few hours to work out your issues. At least you're supposed to be able to. I've never had or used it.

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Answer 2

Ronny hughes Author

Level 1

76 points

Apr 18, 2006 7:43 AM in response to sondod

for megga bucks ?

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Answer 3

jord

Level 5

5,230 points

Apr 18, 2006 8:03 AM in response to Ronny hughes

All things considered, your best support for Logic is the discussion list. There are plenty of people here that have a lot more hours in Logic than any tech support.

jord

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Answer 4

sondod

Level 2

175 points

Apr 18, 2006 8:25 AM in response to Ronny hughes

http://www.apple.com/retail/procare/

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Answer 5

Ronny hughes Author

Level 1

76 points

Apr 18, 2006 9:17 AM in response to jord

All things considered, your best support for Logic is the discussion list. There are plenty of people here that have a lot more hours in Logic than any tech support.

jord

Hi jord !
but i have only had it a few months (logic ) and it's broke dont apple have any obligation to try and fix it ?

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Answer 6

sondod

Level 2

175 points

Apr 18, 2006 9:19 AM in response to Ronny hughes

what exactly do you mean by it's broke?

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Answer 7

Ronny hughes Author

Level 1

76 points

Apr 18, 2006 9:34 AM in response to sondod

Hi !
I was trying to be sarcastic !
a couple of annoying bugs. can you check out my question ; text doubles up in menus.
but even so if i buy something surely there must be some guarantee it's gonna work and if not fix it, and not rely on some kind hearted neighbor who happens to have the same product to fix it
thanks.

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Answer 8

sondod

Level 2

175 points

Apr 18, 2006 9:46 AM in response to Ronny hughes

Not sure if there's an apple store in your area but you may want to stop by. Not that they are the most helpful, but sometimes it's nice to be able to have someone to blame.

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Answer 9

jord

Level 5

5,230 points

Apr 18, 2006 9:53 AM in response to Ronny hughes

This all depends on the which bugs you are referring to. The text doubling thang may be a remnant of Panther (I haven't experienced it in Tiger).

No software is perfect, but Apple is releasing updates. If anything, it works over here, and even with some of the bugs that it has, it hasn't gotten in my way of getting music done.

jord

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Answer 10

Ronny hughes Author

Level 1

76 points

Apr 18, 2006 10:03 AM in response to jord

Thanks folks .
Rant over!!

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