Now have OSX 10.8.2. cannot update my HP Scanjet software. Have downloaded a patch from the HP site, but my MacBook will not open it as it says it does not recognise HP as an apple compatible compnay. Any advise?

See my FAQ* for alternative open source drivers:

http://www.macmaps.com/printersx.html

The HP website only has drivers through 10.6 for that printer. Apple Support has generic HP compatible drivers for Mountain Lion here which may or may not include your printer:

http://support.apple.com/kb/DL907

* Links to my pages may give me compensation.

HP is very bad with providing scanner drivers when new Mac OS software is released. Contact HP for a work around. You may be able to scan using Image Capture. If not then a new scanner may be in your future. Get an Epson.

To open that installer, right-click on it and select Open. That will allow you to authenticate the installation.

You can turn off the safeguards completely in the Security System Preferences, but the above is a better solution.

Your not a dummy who installs software from unverified sources, head to System Preferences > Security and Gatekeeper select "Anywhere".

Read on here for great places and information about downloading software from trusted sources.

How to download and install programs

Microsoft tried this very same "trusted" thing and it didn't work, shame on Apple for scaring people.

Hi,

By reading your notes I assume you didn't uninstalled the HP Software and installed the latest v10.6 software available online, any previous version will not work regardless the patch installation as it was not signed.

Be sure to follow the directions listed in here:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03428470 #A3

The latest software can be downoad from here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3423844&prodNameId=3423845&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=sj-78355-5

Then you should reinstall the patch:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3423844&prodNameId=3423845&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=cs-97791-1

Hope that helps,

Shlomi

Hi

I did this HP Scanjet 4070 driver uninstall, new install for 10.6 and 10.7 and patch for 10.8. I am running system 10.9

The scan works in the HP scanjet window and when you open in preview it is a series of bands and not an image. When you go to save, you see this: An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.

Can you help?

I'd really like to use my scanner!

RM

Have you tried using Image Capture in the Applications folder?

I am having same problem. Does not work I cannot scan pictures. I unistalled software, then re-installed. Still does not work.

this stuff is ****

Murphy and sittingbl, please start a new topic thread unless you have solutions for Jonny. Otherwise it will be too confusing to figure out which solution works for which person. Just state which scanner you have tried, and what solutions I've provided you've tried, and which operating system, and if possible, what was the last one that worked. Also if your data is backed up will help those trying to troubleshoot your issue.