I have a new IPod Touch 5G, 32 gb and suddenly it will not turn on, and will not restore using UTunes. Any help appreciated.

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I have a new IPod Touch 5G, 32 gb and suddenly it will not turn on, and will not restore using UTunes. Any help appreciated.

I have tried many times to restore my new IPod Touch 5G in I Tunes and it will not allow me to do it. My Ipod will not turn on at all even when on a fresh charge. Only displays the arrow leading up to ITunes logo. I have tried the method of holding the home button and on button and this does not work. Any help appreciated.

My I Pod was working fine until the day I updated the software to 6.0.1.

iPod touch, iOS 6.0.1

Posted on Nov 8, 2012 6:15 AM

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Answer 1

lllaass

Level 10

210,519 points

Nov 8, 2012 9:12 AM in response to Dell336

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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