Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I am at the security questions page I do not see the option to reset security info.

Has anyone found an alternate way to re-set security questions or perhaps newer, more accurate instructions from apple?

MacBook Pro, Mac OS X (10.5.4), Disgruntled MobileMe subscriber

Posted on Nov 8, 2012 9:11 AM

Reply
2 replies

Nov 8, 2012 9:16 AM in response to Lew74

If you can't remember them and you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.


Then select 'iTunes Store', and on the next screen select 'Account Management'


Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.


You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

When I am at the security questions page I do not see the option to reset security info.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.