2 Replies Latest reply: Nov 8, 2012 9:20 AM by Lew74
Lew74 Level 1 Level 1

Has anyone found an alternate way to re-set security questions or perhaps newer, more accurate instructions from apple?


MacBook Pro, Mac OS X (10.5.4), Disgruntled MobileMe subscriber
  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    If you can't remember them and you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.

     

    Then select 'iTunes Store', and on the next screen select 'Account Management'

     

    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.

     

    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • Lew74 Level 1 Level 1

    I do have a rescue e-mail address set but am not getting the option to re-set passwords using it.