4 Replies Latest reply: Nov 9, 2012 12:24 PM by cameraz
cameraz Level 1 Level 1 (10 points)

I bought a new computer and downloaded iTunes. But it won't let me sync my iPod Touch. It says my computer is not authorized. So I click on iTunes Store and "Authorize this computer." But it still won't let me sync, it says "This computer is not authorized." So I click on "Authorize this computer," and it says "This computer is already authorized." And on, and on, and on.


It also says that I am already authorized to sync on 3 out of 5 comuters, but I only have one  iTunes installed -- the other two computers have been retired.


Is there any way I can reset things and start fresh as if this is my first iTunes install?

HP dm3, Windows 7, iPod Touch Gen 1 16G , Gen 4 32G 4g, OS4.2