Can't create mailboxes in iOS6 Mail

Question

Can't create mailboxes in iOS6 Mail

I found the following in another thread, but it doesn't work for me. Don't know why.

Go into Mail app, click the back button in the upper left hand corner under you see all your mailboxes.

If its an IMAP account, you will also see a section under all your inboxes, go into there, and click EDIT.

Create anew mailbox button appears at the bottom (iOS6)

I have an iPad4 with multiple eMail accounts, some IMAP, one of them POP. Following the above instructions, there's an EDIT button to the right of the word "Mailboxes". Clicking on it it changes to "Done" but nothing else changes on the screen. Clicking on any of the right arrows next to any of the accounts produces an EDIT button that presents three buttons at the bottom, "Delete," "Move," and "Mark." The Move button gives me the option to put it in the Trash. I'm missing something.

Posted on Nov 8, 2012 12:36 PM

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Answer 1

Demo

Level 10

166,633 points

Nov 8, 2012 12:47 PM in response to Morley Chalmers

Go to your IMAP account in the mail app. In the window where your Inbox, Sent folder, Trash folder .... Look for the Edit button at the top and tap that. After you tap Edit - you will see another button at the bottom - New Mailbox. Tap that to create a new mailbox/folder.

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Answer 2

Nov 8, 2012 1:05 PM in response to Demo

What I'm seeing is entirely different from your screenshot. (I'm so new to iPad I don't yet know how to create screenshots). My IMAP is a gMail IMAP account. I see only an unread message in the Inbox. No Sent, no Trash and nothing that will creat folders.

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Answer 3

Demo

Level 10

166,633 points

Nov 8, 2012 4:37 PM in response to Morley Chalmers

To create a screenshot - hold down on the sleep/power button and while holding down on it - tap and hold down on the Home Button until you see the screen flash white and you hear the sound of a camera shutter go off. The screenshot will be automatically saved to the Camera Roll of the Photos App.

Let me preface my steps here with this .... Gmail on the iPad works a little bit differently than other email accounts. Gmail has an archive option for one. What I am describing here should work with an IMAP email account on your iPad.

Launch the Mail App and go to the Mailboxes view - the view where you can see all of your email accounts. Select your email account here.

In the next window - you should see an Edit Button at the top of the window next to the name of the email account. Tap on the Edit Button.

After you tap Edit - you should see a New Mailbox Button at the bottom - Tap New Mailbox.

The you will see a window where you can Name the Mailbox and Save the new Mailbox. Name the mailbox. You can choose the location of the new mailbox with some limitations - experiment with it and see what works for you. Then tap on the Save Button at the top.

When you are finished - tap the blue Done Button at the top of the window that you see in the 3rd screenshot.

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