Skip navigation

external isight camera not recognized

821 Views 1 Reply Latest reply: Nov 9, 2012 7:27 AM by EZ Jim RSS
Ronald Garrus Calculating status...
Currently Being Moderated
Nov 8, 2012 1:24 PM

Facebook and Photobooth show "no camera connected" message. I have an external iSight camera attached with firewire. Any suggestions?

Mac mini, Mac OS X (10.7.5)
  • EZ Jim Level 7 Level 7 (21,260 points)
    Currently Being Moderated
    Nov 9, 2012 7:27 AM (in response to Ronald Garrus)

    •  If you have not already done so, restart Mac and

        try again.  If the iSight still does not work, continue.


    • If Apple's

       suggestions do not help you, (are you certain that you

       used the correct "reset" procedure?), yours is most likely a

       hardware problem that will require a professional fix. 

       Unless you have a current backup, make one now.

      Then use the final "Troubleshooting" suggestion:


    "... contact Apple or an Apple-Authorized Service Provider for service."


    • If you want to try one more thing on your own first,

      use Disk Utility to repair permissions.  Then

      download and apply the latest Combo Update for

      your OS:


    • Repair permissions again immediately following the system restart

       that completes the Combo update.


    Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of iSight.


    (For other readers: Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)



    Message was edited by: EZ Jim



    Mac OSX 10.8.2


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.