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Mac.com Primary Apple ID Can't Send Mail From

187 Views 3 Replies Latest reply: Feb 6, 2013 6:03 AM by differentflies RSS
Dan in MD Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 8, 2012 2:09 PM

I have a friend who has a Mac.com as his primary Apple ID.  He can authenticate using @mac.com and access iCloud email, etc., but he can only send email as @me.com or @icloud.com.

 

How can he, and his wife and daughter who both have the same issue, get Apple to fix their iCloud configuration so they can send email from @mac.com as well?  Or, failing that, to change their Primary Apple IDs to @icloud.com.

 

I realize they can create alternate/alias addresses for this purpose.

 

Thanks

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