quicktime pro registration code

Question

maracolombo Author

Level 1

8 points

quicktime pro registration code

I've purchased quicktime pro long time ago.

I've reinstalled all my software included QT pro 7, but it can't recognize my registration code, what can I do?

quick time pro-OTHER, OS X Mountain Lion (10.8.2)

Posted on Nov 8, 2012 2:18 PM

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Answer 1

Nov 8, 2012 2:53 PM in response to maracolombo

To eliminate errors, copy then paste your name and code information from Apples email into the QT registration window

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Answer 2

maracolombo Author

Level 1

8 points

Nov 8, 2012 2:56 PM in response to Gary Scotland

Unfortunately I can't find that e-mail!!!

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Answer 3

maracolombo Author

Level 1

8 points

Nov 8, 2012 2:57 PM in response to maracolombo

I have the code, but not the name I used for the registration...

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Answer 4

Nov 9, 2012 4:47 AM in response to maracolombo

you must enter the "registered to" information or QT will not be enabled.

the name is usually the same as your Apple log on name - you must have that or you wouldnt be able to send posts, so enter that.

If that doesnt work, try entering variations on your name:

J Smith

John Smith

Mr John Smith

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Answer 5

maracolombo Author

Level 1

8 points

Nov 9, 2012 5:15 AM in response to Gary Scotland

Hi,

thanks for your help, but it doesn't work.

There's no a possibility to get back the email with the right name and organization?

I've tryes lots of possibility, butI purchased it long long time ago, and I've lost the email!

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Answer 6

Nov 9, 2012 5:25 AM in response to maracolombo

Apple keep purchasing details for 18 months after date of purchase

If your purchase is longer than that and you did not keep a copy of the reg details, the only way to register is to purchase QT Pro again.

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Answer 7

maracolombo Author

Level 1

8 points

Nov 9, 2012 8:27 AM in response to Gary Scotland

Hi,

thanks a lot!

Actually, if I connect the hard drive with the back up of all the old system and I open QT 7, it seams installed as PRO! If I disconnect the hard drive, it require the code to be PRO.

If I go to REGISTRATION, when the hard drive is connected, it works a s PRO, but I can't find the details I've added for the registration, the code, and the other details... how or where can I find the files to import in the same folder of my hard disk?

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Answer 8

mns579

Level 4

1,170 points

Nov 10, 2012 11:51 AM in response to maracolombo

On the external, look for this file:

/Library/Preferences/com.apple.QuickTime.plist

It holds the Pro key information in plain text as part of a data array (at least under 10.6.8). You can view the file's content with Quick Look, a text editor such as TextWrangler, or a dedicated .plist reader such as Property List Editor.

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