2 Replies Latest reply: Nov 8, 2012 5:47 PM by MeinChi
MeinChi Level 1 Level 1

I am on a trip in a hotel with free wifi. My daughter can connect to the wifi but I cannot. Do I need to reset my settings?


where do i find the setttings to reset?





If you're unable to locate or join a nearby Wi-Fi network

  • Check to see if the network is available by tapping Settings > Wi-Fi and choose from the available networks listed there. Note: It may take a few seconds for the Wi-Fi network name to appear. 
  • Wi-Fi networks configured as closed or private do not broadcast the network name to Wi-Fi devices. 
    • Join a closed or private network by tapping Settings > Wi-Fi > Other and entering the Wi-Fi network name, security, and password.
  • Try restarting your Wi-Fi router by turning it off and then on again. 
    • Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  • When joining an 802.11n Wi-Fi network, ensure your router is properly configured. See this article for more information. 
  • Reset network settings by tapping Settings > General > Reset > Reset Network Settings
    • Note: This will reset all network settings, including passwords, VPN, and APN settings.



I only see General and Reset then reset all settings, erase all content and settings reset network settings etc.


I cannot find a phone number to call anyone either

iPad 2, iOS 5.1.1, not sure what other details needed