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How do I complain about a broken app sold in the Mac app store?

I bought Viewfinder from Connected Flow Ltd originally from their website. It stopped working under Mountain Lion which hindered my usual workflow.


I was excited to see that it was availalbe on the App Store and subsequently bought it again (some AUD$20 worth) because I figured it must be compatible if it was being sold. The version I have is 1.1.1(41) and it's totally useless full lock and freeze EVERY.SINGLE.TIME.


The app is no longer in the app store and the vendor is non responsive to all inquiries.


Can someone please advise what the process is for recovering my money for goods that aren't fit for sale?


Cheers,


Stuart.

Posted on Nov 8, 2012 5:30 PM

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1 reply

How do I complain about a broken app sold in the Mac app store?

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