Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I downgrade my iCloud?

Trying to downgrade mu iCloud storage from my old $100 per year to free. I try but I can not pick the free.

Posted on Nov 8, 2012 6:03 PM

Reply
4 replies

Jan 26, 2013 8:23 AM in response to Brando Malibu

Is this the complimentary storage because you had a MobileMe account and migrated it to iCloud? If so you need do nothing; it will downgrade to free 5GB automatically at the end of September. If you want to continue it you will have to cancel the downgrade which is already in place.


Or did you pay to extend the storage? You can cancel an iCloud storage upgrade within 15 days of buying:


Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:


https://discussions.apple.com/thread/4198583?answerId=19323996022#19323996022


However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:


https://discussions.apple.com/thread/3395953?answerId=16968425022#16968425022


it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.


Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/thread/4731625?answerId=21002309022#21002309022


If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see


http://help.apple.com/icloud/#mmd602084a


and expand 'Downgrade your storage for the next plan year'.

How do I downgrade my iCloud?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.