7 Replies Latest reply: Nov 20, 2012 8:44 AM by planb77
Canda18 Level 1 Level 1 (0 points)

When I plug in my ipod to sync, it appears in itunes devices, sync starts, I am told not to disconnect, then, after a while, I get a message saying my ipod cannot be found! It is still connected and showing as a device!!


I have run 'diagnostics' which also says my ipod cannot be found (it is still plugged in) and the 'help' throws up a message that does not apply so that's no help. Can anyone help, please?

iPod nano, Windows XP