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TA44469: QuickTime: Windows troubleshooting tips

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TA44469 i have a video that plays on my iphone, but when downloaded to windows, only the audio plays and the video is black.  help,

265 Views 1 Reply Latest reply: Nov 11, 2012 2:41 PM by b noir RSS
Quarterhorse8140 Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 9, 2012 6:09 AM

i have an iphone 4s.  I can take a video and play it on the 4s just fine, i have always been able to down'load to my pc and view videos with no trouble.  But since mid-october 2012, when i download the video to my pc, and try to play it, same as always,  I am getting only audio and the video part is black.  I can hear everything happening, but no picture.  any thoughts?

iPhone 4S, Windows XP


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