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iWork's does not open.

563 Views 11 Replies Latest reply: Nov 10, 2012 11:30 AM by Philipjc1 RSS
Philipjc1 Calculating status...
Currently Being Moderated
Nov 9, 2012 9:11 AM

I recently erased my HD (iMac 24''1TB) and reinstalled System 10.7.5. and the entire  backup using CarbonCopyCloner.  My iWorks, installed upon purchaseof iMac in 09 does now open. What do I need to do to get iWorks to open and work?

Thanks

iMac, Mac OS X (10.7.5)
  • keg55 Level 5 Level 5 (5,585 points)
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    Nov 9, 2012 11:06 AM (in response to Philipjc1)

    Did you run Software Update to get all updates to iWorks? You can also look here for the latest iWorks downloadable update.

  • keg55 Level 5 Level 5 (5,585 points)
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    Nov 9, 2012 2:52 PM (in response to Philipjc1)

    You run Software Update by clicking on the Apple icon in the upper left of your screen and choose Software Update. That will go out and find any Apple updates to the OS or other Apple software you have installed like iWork or iLife or others.

  • keg55 Level 5 Level 5 (5,585 points)
    Currently Being Moderated
    Nov 10, 2012 4:50 AM (in response to Philipjc1)

    When you installed iWork, did you install it from the DVD or just copy the apps from your clone? If you didn't purchase iWork apps from the App Store then you need to install them from your DVD. Then update them to current.

  • keg55 Level 5 Level 5 (5,585 points)
    Currently Being Moderated
    Nov 10, 2012 5:12 AM (in response to Philipjc1)

    Do the apps show up on the App Store as downloadable? When did you purchase your Mac? What OS did it come installed with (e.g. Snow Leopard, Lion, etc.)

     

    You also mentioned Carbon Copy Cloner. How did you use this? And when you boot into your clone, are you able to use your iWork apps?

  • Lanny Level 5 Level 5 (4,165 points)
    Currently Being Moderated
    Nov 10, 2012 8:19 AM (in response to Philipjc1)

    1. If they came on your Mac and you bought it in July 2009, then they didn't come from on-line App Store. It didn't exist in 2009.

     

    2. iWorks didn't come with Snow Leopard. iWorks is not part of OSX.

     

    3. If the Apple store installed iWorks when you purchased it, they should have supplied you with the iWorks DVD, as that was the available source in 2009.

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