iPad Mini can't search App Store - "Cannot connect to iTunes Store", but the rest of the store works

Same problem here. I've been unable to search for the last 2 days on my iPad Mini.

Saw this on another post.

Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.

In the meantime ...........

The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.

 Cheers, Tom 😉

URGENT UPDATE!!!

I really hope this works for everyone else. It just worked for me.

I got my mother an iPad mini for Christmas and we've had trouble connecting to iTunes all morning. I got a new iPad and it worked just fine on mine right off the bat, somimwas confused as to why here's didn't work.

All I did was sign out of her Apple account on her iPad Mini and signed onto mine. I noticed that I was able to connect to the iTunes store perfectly fine at that point. I signed out of my account and then back into hers in the App Store at the bottom of the Featured tab. After that, she was able to connect to the iTunes store just fine.

So basically, for this potential fix, you need to sign into someone else's Apple account, try out iTunes, sign out, and then sign back into the original Apple account for that device.

Please let me know if this helps. If it does, SPREAD THE WORD! There are so many others having this issue.

That didn't work for me. I was able to sign out but unable to sign back in now for the same error. May call apple on this one!? Sigh.

I bought an apple product again as I did have problems with other apple products in the house and I was tired of PC compatible problems ( windows based pc's). Now what?

Hi Everyone,

1. Go to General Settings

2. Go to iTunes and App stores

3. Click on your Apple ID listed at the top

4. Fill in your card CVV and expiry

5. Bingo, go shopping

Basically Apple needs to reconfirm your payment details for security reasons :)

Please let me know if this helps you