How Do I Resolve Constant Kernal Panics?
I need help troubleshooting what is going on with my iMac.
We've been getting sporatic KPs since about Oct. 22. We have not been able to use our computer since yesterday, because looking at it the wrong way causes the black screen of death. I've looked at the reports, and I cannot tell if it is software or if there is some hardware hookup that is causing the issue. We installed Microsoft Office in September. We have several devices that we hook up (all of them are unplugged, now) - our camera, iPod, and Kindle - all of which we have had for a while. We have a backup HD that we use with Time Machine, that also has been a part of our set up for over two years. The one thing I discovered today, is that the software had not been updated to 10.7. Thinking that may be the cause, I rebooted in safe mode, downloaded the software and then restarted. I got the message that the update could not be expanded and the download may be corrupted. Add to all this: I had to restore my iTunes library from the Time Machine twice in the last two months. There is a lot going on here. I'm not looking for any magic solutions (although that would be nice), just maybe a few more things I should do and/or look at before resigning myself to spend the dough on computer repair (hate to do that if its not a hardware issue).
The first KP runs like this:
Fri Nov 9 12:12:16 2012
panic(cpu 1 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f807dc81e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000b4418a0, CR3: 0x0000000001223000, CR4: 0x0000000000000660
RAX: 0x00000000000000db, RBX: 0x00000000000000da, RCX: 0xffffff800b273820, RDX: 0x000000000b4418a0
RSP: 0xffffff807f332ea0, RBP: 0xffffff807f333060, RSI: 0x000000000000001b, RDI: 0x0000000000000000
R8: 0xffffff807f3332c8, R9: 0xffffff807f3332c8, R10: 0x00007fff642c9bb8, R11: 0xffffff80002da8d0
R12: 0xffffff800b44d020, R13: 0x0000000000000006, R14: 0xffffff807f333128, R15: 0x00000000000000d8
RFL: 0x0000000000010202, RIP: 0xffffff7f807dc81e, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000000b4418a0, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807f332b50 : 0xffffff8000220792
0xffffff807f332bd0 : 0xffffff80002c473a
0xffffff807f332d80 : 0xffffff80002da0cd
0xffffff807f332da0 : 0xffffff7f807dc81e
0xffffff807f333060 : 0xffffff7f807d686a
0xffffff807f333ef0 : 0xffffff8000674c37
0xffffff807f333f50 : 0xffffff80005cd61b
0xffffff807f333fb0 : 0xffffff80002daa13
Kernel Extensions in backtrace:
com.apple.security.sandbox(177.5)[1ABE88C6-60BE-329C-A7D0-1D400BE02D66]@0xfffff f7f807d4000->0xffffff7f807e4fff
dependency: com.apple.kext.AppleMatch(1.0.0d1)[995AE15B-1BCF-37BB-87AF-A21D698DCBC3]@0xffff ff7f807d0000
BSD process name corresponding to current thread: launchd
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 9315095070
last loaded kext at 1667477571: com.apple.driver.AppleFileSystemDriver 13 (addr 0xffffff7f81c94000, size 12288)
loaded kexts:
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AirPort.Atheros40 504.64.2
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleRTC 1.5
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IONetworkingFamily 2.1
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5
Then, after a reboot in (what I thought was) safe mode:
Interval Since Last Panic Report: 238195 sec
Panics Since Last Report: 10
Anonymous UUID: DAF05534-F6CB-4B82-9EBA-663C2476FDDF
Fri Nov 9 12:30:13 2012
panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff80003191dc, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000001117f5000, CR3: 0x000000001a410000, CR4: 0x0000000000000660
RAX: 0x0000000000000018, RBX: 0x0000000000000004, RCX: 0xf7ffff80097ffa08, RDX: 0xffffff800abd5578
RSP: 0xffffff807777b760, RBP: 0xffffff807777b780, RSI: 0x0000000000000001, RDI: 0xffffff807777b760
R8: 0x0000000000000000, R9: 0xffffff807777b466, R10: 0x00000000777704fc, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0x0000000000000008, R14: 0xffffff8010789740, R15: 0xffffff800abd5578
RFL: 0x0000000000010286, RIP: 0xffffff80003191dc, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00000001117f5000, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807777b410 : 0xffffff8000220792
0xffffff80
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
Then, after I tried to install the update:
Panics Since Last Report: 11
Anonymous UUID: DAF05534-F6CB-4B82-9EBA-663C2476FDDF
Fri Nov 9 13:58:58 2012
panic(cpu 1 caller 0xffffff80002c473a): Kernel trap at 0xffffff800024455e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010de4e148, CR3: 0x000000001485a000, CR4: 0x0000000000000660
RAX: 0xffffff800d58a180, RBX: 0xffffff800a6d2aa0, RCX: 0x0000000009000000, RDX: 0xffffff800a6d2ab0
RSP: 0xffffff807f053970, RBP: 0xffffff807f053a40, RSI: 0x0000000000000001, RDI: 0xffffff800a6d2ab0
R8: 0x0000000000000001, R9: 0x000000000000000b, R10: 0x000000007f051830, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff80189f01e0, R14: 0xf7ffff80189e9800, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff800024455e, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000010de4e148, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807f053620 : 0xffffff8000220792
0xffffff807f0536a0 : 0xffffff80002c473a
0xffffff807f053850 : 0xffffff80002da0cd
0xffffff807f053870 : 0xffffff800024455e
0xffffff807f053a40 : 0xffffff8000266778
0xffffff807f053a60 : 0xffffff8000284515
0xffffff807f053ad0 : 0xffffff80002847cd
0xffffff807f053b10 : 0xffffff8000571a0c
0xffffff807f053b60 : 0xffffff8000301b18
0xffffff807f053bf0 : 0xffffff80004ddf0c
0xffffff807f053ce0 : 0xffffff80004f1f7d
0xffffff807f053ea0 : 0xffffff80004f50d3
0xffffff807f053ef0 : 0xffffff8000302f36
0xffffff807f053f50 : 0xffffff80005cd61b
0xffffff807f053fb0 : 0xffffff80002daa13
BSD process name corresponding to current thread: mds
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 239846459191
last loaded kext at 36956763532: com.apple.driver.AppleBluetoothHIDKeyboard 160.7 (addr 0xffffff7f81a98000, size 20480)
last unloaded kext at 134239509479: com.apple.driver.AppleFileSystemDriver 13 (addr 0xffffff7f81b16000, size 12288)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.42
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.ATIRadeonX2000 7.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Atheros40 504.64.2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.5f11
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.kext.ATI4600Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IONetworkingFamily 2.1
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
Many thanks, in advance. (Your my hero for just reading all of this!)
iMac, Mac OS X (10.7.5), Late 2009