9 Replies Latest reply: Nov 16, 2012 8:45 AM by Bimal Desai
gadee Level 1 Level 1

When I login to my MacBook Air, I now get this error message about Photostream: "Photos for iCloud account "xxxxxxx@mac.com" cannot be accessed. Review you account information in System Preferences." I review my preferences and cannot find a problem. I'm using the correct login. This just started happening - no obvious how to fix. Any ideas on what's happening here? I can't get rid of the error message. Thanks.


MacBook, Mac OS X (10.4.7)
  • JP-iPad-MacBook Level 1 Level 1

    Same problem.

     

    I suspect this has something to do with Apple providing me a new "@icloud.com" email address to go along with my "@mac.com" and later "@me.com" address. My Apple ID is still "@mac.com", so I presume I still need to log in as "@mac.com" in my user Apple ID settings.

     

    Looking under "About this Mac" and then under "Software Installations" I believe the issue is:

     

    iPhoto        9.4.2 installed 11/8/2012

    Aperture     3.4.2 installed 11/8/2012

     

    OSX 10.8.2 and thus using the App Store for software updates.

  • Zan5hin Level 1 Level 1

    Yes, this issue has also appeared for me since I installed this update.

  • mtlfoodie Level 1 Level 1

    I have had the same problem for many months now...What can we do?

  • Old Toad Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    Log out of iCloud in the System/iCloud preference pane and disable Photo Stream in iPhoto's Photo Share preference pane.  Then log back in and re-enable, respectively.  That should jump start Photo Stream.

     

    OT

  • iMacLUX Level 1 Level 1

    I have the same problem!! I tried all possible solutions, nothing solved the problem. This issue is quite serious and for me it seems to be huge. I just want my photostream back, I want to sign in, I want to use it the way I did before... but I constantly get the same message as written above. Anyone out there, who could help us with this problem???

     

    That would be so great!!

  • Randal Scamardo Level 1 Level 1
    expertise.macosx
    Mac OS X

    That erased all my icloud info (except my contacts). is there an eaiser option for this. Now I have to redo my calendar and all that. icloud is wasting my time.

  • iMacLUX Level 1 Level 1

    you deserve the points!!

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Randal Scamardo wrote:

     

    That erased all my icloud info (except my contacts). is there an eaiser option for this. Now I have to redo my calendar and all that. icloud is wasting my time.

    All of your info will reappear when you sign back in.

  • Old Toad Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    They came back when you logged back in as Csound1 mentioned, didn't they? Are you backup and working OK? 

  • Bimal Desai Level 1 Level 1

    I had the same problem. Then, i remembered that the problem occured after i opted for alternative xxx@icloud.com id.

     

    For photostream on mac, i had icloud account setup as xxx@gmail.com which is my apple id. so, i logged out from my xxx@gmail.com id from mac. and then entered xxx@icloud.com id under accounts in my mac and guess what photostream started working again.