655 Views 4 Replies Latest reply: Sep 4, 2006 7:21 PM by homertime33
My hours old MacBook Pro (second new one in two weeks) has a lid so loose that it closes on its own. It is most irritating. The first, new MacBook Pro that I bought (had a defective trac pad) also had a lid that closed on its own. I have taken both computers to the service center. After three hours with Genius (with an appointment), I was told that the lid is loose and can be tightened, but since the looseness is factory specifications, they dare not do anything. This floppy lid is intolerable. What can I do? I loved my 15 inch (stolen). This 17 inch is most disappointing. I'm afraid it is going to break off if there is a sudden bounce in the car or RV. I cannot watch DVDs while traveling without holding the lid upright. I cannot use the computer while traveling without holding the lid open. It is a terrible hinge product.
From my understanding there is no way for a regular user to do it, unless they have a remarkable knowledge of the inner-workings of a laptop.
What you can do, though it will take some time, is bring your computer to an apple store or call Apple Care, and they can re-lubricate and tighten your hinges.
Believe it or not, having loose hinges can lead to other problems, so it may be worth your time to have it re-adjusted.
If you have a local apple store, you can call them ahead of time to see if they can do this in-store, and to see if you can agree on a time where you can minimize your time without the computer.
Unless you have an anti-static armband, a 00 Screwdriver, a strong working knowledge of computer products, and a large set of brass ones... I wouldn't try doing it yourself, it's best left to the professionals.