Messages won't connect to AIM, Google Talk, or Jabber anymore

Question

Level 1

4 points

Messages won't connect to AIM, Google Talk, or Jabber anymore

I know there's a few discussion threads out there already, but I've tried everything and it still doesn't work.

The last few days, I haven't been able to connect to the following services on Messages (OS X 10.8.2) anymore:

AIM
Google Talk
Jabber (Facebook Chat)

None of my settings have change, and I've tried disabling and re-enabling the accounts. I've messed with every setting and still can't get it to connect.

My internet connection is fine, and I can still connect to Yahoo. I don't know why these other services won't work.

Any help would be great!

MacBook Pro (13-inch Mid 2009), OS X Mountain Lion (10.8.2)

Posted on Nov 10, 2012 12:54 PM

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Answer 1

matt_eh

Level 1

5 points

Nov 10, 2012 6:19 PM in response to jadsteph

When you say disable do u mean u unchecked the enable this account box or did u acually delete the account and redo it. if u only unchecked the box then click ur google chat/aim/etc. click the minus on the bottom. then the plus and put in your info. tht worked for me.

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Answer 2

Nov 11, 2012 1:02 PM in response to jadsteph

Hi,

In System Preferences > Security & Privacy > Firewall is the Firewall On ?

IF it is ON then in Firewall Options is the "Allow Signed Software" box ticked ?

IF that is is Messages AND IMAgent allowed ?

IMAgent is the item that deals with login to AIM and Jabber servers (but NOT Yahoo ones).

It is likely that for some reason IMAgent is not being allowed.

Can you also check the Keychain (Keychain Access in Applications/Utilities)

For your AIM and Jabber IDs check the info panel > Access Tab is also allowing Messages and IMAgent if it is restricting the names to specific apps.

9:02 PM Sunday; November 11, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Reply

Answer 3

Nov 11, 2012 2:01 PM in response to Ralph-Johns-UK

Hi,

For the points

10:01 PM Sunday; November 11, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Reply