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Impossible to use Motion 5.0.5 it crash upon launch. I tried everything, trashing preferences, layouts.Nothing to do HELP

Impossible to use Motion 5.0.5 it crash upon launch. I tried everything, trashing preferences, layouts.Nothing to do HELP

Motion 5.0.5 update

Posted on Nov 10, 2012 12:57 PM

Reply
7 replies

Nov 11, 2012 8:50 AM in response to rigreg44

Can you supply the details of your hardware and what OS version?


"IF" your hardware is up to "real world" specs (which are not Apple's minimum specs) there are two things to try.


Get "Preference Manager" free from Digial Rebellion (dot com) to quickly, properly, and safely trash Motion's' pref files.


If that doesn't help, move the Motion application from the Applications folder to the Trash, launch the App Store, Purchased tab, click "Install" for Motion.

Nov 11, 2012 11:28 AM in response to BenB

Thanksvery much to answer my question. I am from Quebec Canada (french).

I tried your suggestion but without success.

I dont know what you mean by: hardware is up to "real world" specs? My OS version is 10.8.2

I send you the description of my hardware

Nom du modèle: Mac Pro

Identifiant du modèle: MacPro4,1

Nom du processeur: Quad-Core Intel Xeon

Vitesse du processeur: 2,66 GHz

Nombre de processeurs: 2

Nombre total de cœurs: 8

Cache de niveau 2 (par cœur): 256 Ko

Cache de niveau 3 (par processeur): 8 Mo

Mémoire: 20 Go

Vitesse d’interconnexion du processeur: 6.4 GT/s

Version de la ROM de démarrage: MP41.0081.B07

Version SMC (système): 1.39f5

Version SMC (support pour processeur): 1.39f5

Numéro de série (système): H093123A20H

Numéro de série (support pour processeur): J592901YK1LUE

UUID du matériel: 50915729-704B-56A1-97B5-0CB81AC4FCF8

I am sorry it is in french but maybe you can see the same.

If you have any other suggestion I would appreciate.

Thanks again. Richard




Nov 14, 2012 10:46 AM in response to BenB

Happy to see you again. First I must say that last february I was in Louisiana with my wife in RV camper and we have spoken to a few cajun and they were so happy to speak french.

OK lets come back to my problem.

RAM 20 Go

Graphic card ATI Radeon HD 4870

The machine is a Mac Pro early 2009

No problem at all. FCPX 10.0.6 work perfectly well and I came back to Motion 5.0.4 that work perfectly too.

Also I have a Macbook Pro on wich I have the same Applications but on Macbook Pro, Motion 5.0.5 work perfectly.

Strange no?


Thanks again if you have any suggestion.

Richard

Nov 15, 2012 11:52 AM in response to rigreg44

I'd move Motion from the Applications folder to the Trash.

Launch the App Store, go to the Purchased tab, click the "Install" button for Motion.

Be sure you have the latest OS version, and FCP is up to 10.0.6 and Motion is up to 5.0.5.


Do you have any third party plug-ins installed for Motion at all?

Impossible to use Motion 5.0.5 it crash upon launch. I tried everything, trashing preferences, layouts.Nothing to do HELP

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