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NoraLeeSherwood
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Q: have a gift card balance but is asking me for my credit card

Will it charge my credit card or deduct from my account balance and the gift card i have redeemed

iPhone 4S, Windows 7

Posted on Nov 10, 2012 2:35 PM

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NoraLeeSherwood

Q: have a gift card balance but is asking me for my credit card

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  • Helpful answers

  • by GTErrol,

    GTErrol GTErrol Jan 6, 2013 10:21 AM in response to NoraLeeSherwood
    Level 1 (0 points)
    Jan 6, 2013 10:21 AM in response to NoraLeeSherwood

    NO WORRIES...as long as the redeemed balance is showing in your acct. just complete the purchase

    and ITUNES/APPLE will apply any redeemed balance to your purchases FIRST instead of your credit card.

    I just wish they made this explanation clear.

  • by btigger,

    btigger btigger Feb 12, 2013 12:20 PM in response to GTErrol
    Level 1 (0 points)
    Feb 12, 2013 12:20 PM in response to GTErrol

    it takes you to a screen to verify cc info

  • by Sea49320Bleau,

    Sea49320Bleau Sea49320Bleau Oct 8, 2013 3:11 PM in response to NoraLeeSherwood
    Level 1 (0 points)
    Oct 8, 2013 3:11 PM in response to NoraLeeSherwood

    I have a gift card balance that I can't redeem.   I found what I wanted to buy but don't see an option to bu/purchase/download or anything like that.   Where did that choice disappear to.   All that is available is Gift the song, Tell a Friend,  Share and Copy Link.    REDEEM isn't the answer because it asks for the code from the gift card.  That code was already entered when I first made a purchase from it and now have a balance.    Can Someone Please Help Me. . . . .I've spent 2 days reading blogs and trying different things but can't seem to figure it out.  

  • by claudiausa,

    claudiausa claudiausa Apr 1, 2014 8:41 PM in response to Sea49320Bleau
    Level 1 (0 points)
    Apr 1, 2014 8:41 PM in response to Sea49320Bleau

    I am having the same issue.  Spending WAY too much time trying to figure out how to use my gift card balance, when I get taken to my credit card information page.  I dont' want to pay with credit card.  I would prefer to use my gift card balance.  To buy one iTUne, I am wasting an hour of my time.  Ugh!  Awful layout.  And even worse Help from Apple.  I hope we can figure this out.