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computer keeps crashing during match upload

I just purchased iTunes Match and evertime it gets to the 3rd [and last] step of "uploading artwork and remaining songs", my computer crashes. Windows 7 64 bit, 8 GB mem, latest version of iTunes [10.7]. I've run utilities to clean up files and the registry, uninstalled and reinstalled iTunes, etc. Nothing helps. No other problems with any other programs or tasks. Any help would be appreciated.

Windows 7

Posted on Nov 10, 2012 4:06 PM

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5 replies

Dec 2, 2012 8:50 AM in response to K R A I G

Try switching Match off first to stop iTunes crashing, then download some music from Amazon (which automatically adds it to iTunes) and then switch Match on again. Hopefully, it will then work , like it did for me.


Also there is now an upgrade to iTunes version 11 out. Try upgrading and see whether that makes any difference. It does look a lot different to version 10 so maybe they have sneakily fixed any problem with Match?

computer keeps crashing during match upload

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